Office Manager - Cedar Park

tadsl; Cedar Park (TX); On-site; USD 62,000 - 75,000; Full time

Job summary

The Airway Dentists - Austin is hiring a full-time Office Manager to lead the non-clinical operations of our new Austin offices. You will be the face of the front desk and the air traffic controller for daily patient flow, scheduling, and communications with patients.

This role offers a competitive salary of $62,000 to $75,000, opportunities for growth, onboarding and training of new hires, HR liaison duties, insurance verification, and collaboration with the clinical team and central office.

Qualifications

• 5+ years experience in dental office management.
• Knowledge of dental procedures, terminology, patient management software, and insurance processing.
• Excellent communicator; strong organizational skills.

Responsibilities

• Manage daily office operations including scheduling and patient flow.
• Main point of contact for HR within the office.
• Onboard and train new hires.
• Communicate with patients via phone, text, email, and in-person.
• Present treatment plans.
• Optimize schedule.
• Verify insurance, arrange financing, and process payment.
• Follow up with patients.
• Relay patient concerns to the clinical team.
• Represent the office at patient education dinners, community events, and meetings with allied health professionals, etc.
• Interact with the central team and other Office Managers in person and over Slack.

Skills

Excellent communicator

Strong organizational skills

Office management experience

Tools

Practice management software

Job description

The Airway Dentists - Austin

Position: Office Manager

We are in search of talented individuals to help open and grow our new Austin area offices.

The mission:

The Airway Dentists’ mission is to provide exceptional dental care and rid the world of sleep disordered breathing. With offices in Houston and Austin, we provide orthodontic, sleep apnea, and general dentistry services. Our clinical team is led by our co-founders, Dr. Kyle Hale, Dr. Kalli Hale, and Dr. Matt Hicks. We are hiring a full-time Office Manager to join us in redefining the standard of care in dentistry.

The ideal candidate:

Loves being both the face and the air traffic controller of the office. You are friendly and energetic with a passion for order. You take enormous satisfaction from being part of a team that saves patients’ lives every day.

The opportunity:

• Full-time, paid Office Manager managing the office’s non-clinical operations
• Competitive compensation $62,000-$75,000 depending on experience and performance
• Extensive personal and professional growth opportunities in our expanding organization

The role:

• Manage daily office operations including scheduling and patient flow
• Main point of contact for HR within the office
• Onboard and train new hires
• Communicate with patients via phone, text, email, and in-person
• Present treatment plans
• Optimize schedule
• Verify insurance, arrange financing, and process payment
• Follow up with patients
• Relay patient concerns to the clinical team
• Represent the office at patient education dinners, community events, and meetings with allied health professionals, etc.
• Interact with the central team and other Office Managers in person and over Slack

The ideal candidate’s background:

• Excellent communicator
• Passion for order and structure
• 5+ years experience in dental office management
• Knowledge of dental procedures, terminology, patient management software, and insurance processing