Office Manager and Operations

Lee & Associates, Llc; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Lee & Associates San Francisco is seeking an Office Manager to oversee the daily administrative and operational functions of the San Francisco office. You will support brokers, agents, accounting, and leadership by keeping operations organized, responsive, and efficient.

The ideal candidate is dependable, highly organized, and comfortable managing multiple priorities in a fast-paced commercial real estate environment.

Qualifications

• High school diploma or equivalent is required; associate or bachelor’s degree is preferred.
• Three or more years of experience in office administration or management.
• Experience in real estate, property management, or professional services is preferred.
• Strong organizational, time management, and problem-solving skills.
• Professional written and verbal communication and ability to handle confidential information.
• Proficiency with Microsoft Office and basic IT systems.

Responsibilities

• Oversee daily office operations, including supplies, equipment, facilities, vendors, mail, and general organization.
• Serve as primary contact for employees, brokers, clients, vendors, building management, and service providers.
• Provide administrative support to brokers, including reports, forms, correspondence, and other documents.
• Process and track listing agreements, commissions, leases, invoices, and transaction files.
• Maintain accurate electronic and physical records per policy.
• Coordinate office meetings, events, and internal communications.
• Assist with onboarding of employees and contractors, including orientation and systems access.
• Coordinate with accounting on billing, accounts payable, commissions, payroll information, and expenses.
• Maintain compliance with policies, licensing, privacy, and real estate regulations.
• Maintain contact lists, license information, renewal dates, vendor records, and databases.
• Oversee office technology and services, including software subscriptions, telephony, printers, security, and tech support.
• Track expenses and assist with budget monitoring and cost control.
• Identify ways to improve office procedures and workflows.
• Complete other duties and special projects as assigned.

Skills

Organizational skills

Time management

Communication

Problem solving

Discretion

Microsoft Office proficiency

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

The Office Manager oversees the daily administrative and operational functions of Lee & Associates San Francisco. This role supports the brokers, agents, accounting functions, and leadership team by keeping office operations organized, responsive, and efficient.

The successful candidate is dependable, professional, highly organized, and comfortable managing varied priorities in a fast paced commercial real estate office. The role calls for sound judgment, careful attention to detail, and discretion when handling confidential business, employee, client, transaction, and financial information.

Key Responsibilities

• Oversee daily office operations, including supplies, equipment, facilities, vendors, mail, agent requests, and general organization.
• Serve as a primary contact for employees, brokers, clients, vendors, building management, and outside service providers.
• Provide administrative support to brokers, including preparing reports, forms, correspondence, and other documents.
• Help process and track listing agreements, commission documents, leases, amendments, invoices, and transaction files.
• Maintain accurate electronic and physical records in line with company policies and document retention requirements.
• Coordinate office meetings, events, and internal communications.
• Support onboarding for employees, brokers, and independent contractors, including orientation, systems access, forms, and equipment.
• Coordinate with accounting personnel on billing, accounts payable, commission payments, payroll information, and expense tracking.
• Help maintain compliance with company policies, licensing and insurance requirements, privacy standards, and applicable real estate regulations.
• Maintain contact lists, organizational records, license information, renewal dates, vendor records, and other administrative databases.
• Coordinate office technology and services, including software subscriptions, telephone systems, printers, security systems, and technical support.
• Track office expenses and assist with budget monitoring and cost control.
• Identify practical ways to improve office procedures, workflows, communication, and administrative support.
• Complete other duties and special projects as assigned.

Qualifications

• High school diploma or equivalent required. An associate or bachelor’s degree is preferred.
• At least three years of experience in office administration, operations, or office management.
• Experience in commercial or residential real estate, property management, law, accounting, or another professional services setting is preferred.
• Strong organizational, time management, and problem solving skills.
• Clear and professional written and verbal communication.
• Ability to set priorities, meet deadlines, and manage multiple projects with limited supervision.
• Professional manner and a strong service orientation.
• Consistent accuracy and attention to detail.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Familiarity with real estate transactions, accounting, customer relationship management, document management, or electronic signature systems is a plus.

Physical and Work Requirements

• Ability to work effectively in an office environment.
• Ability to sit, stand, walk, and bend, and occasionally lift or move office materials weighing up to approximately 25 pounds.
• Ability to use computers, telephones, printers, scanners, and standard office equipment.
• Regular attendance and punctuality are essential.
• Occasional attendance at meetings, client events, or company functions may be required.

Lee & Associates San Francisco is an equal opportunity employer. Employment decisions are made without regard to any characteristic protected by applicable federal, state, or local law.

Disclaimer

This job description describes the general nature and level of work for this position. It is not an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Duties and responsibilities may change as business needs evolve.

Job Features

Job Category

Office Management & Operations, Operations & Staff