Office Manager

Hillcrest Capital Advisors; Wyckoff (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Hillcrest Capital Advisors is seeking an Office Manager to oversee day-to-day operations at our Wyckoff, NJ office. The role includes coordinating schedules, maintaining office supplies and equipment, and supporting internal procedures to ensure a professional environment.

You will be the front desk contact for clients and visitors, provide courteous service, assist with basic bookkeeping or reporting tasks, and collaborate with the team on firm events and client-facing activities.

Qualifications

• Strong communication with clients, vendors, and team members.
• Experience with Administrative Assistance and Office Administration.
• Proficiency with office equipment and basic troubleshooting.
• Customer service skills for front desk interactions.
• Comfort with Microsoft Office and data entry.
• Strong organizational skills and attention to detail.
• Ability to work with a small team and maintain confidentiality.
• Prior experience in financial services is preferred but not required.
• High school diploma or equivalent; related coursework is a plus.
• Familiarity with FINRA licensing or openness to obtaining may be considered.

Responsibilities

• Oversee day-to-day office operations and maintain a professional environment.
• Coordinate schedules and meetings; manage office supplies and equipment.
• Support compliance with internal procedures and basic bookkeeping or reporting tasks.
• Serve as the primary point of contact for visitors and clients.
• Provide courteous customer service and direct inquiries appropriately.
• Collaborate with team members to support firm events and client-facing activities.

Skills

Strong communication

Administrative assistance

Office administration

Customer service

Microsoft Office

Data entry

Organizational skills

Confidentiality

Team collaboration

Financial services experience

Education

High school diploma

FINRA licensing preferred/open to obtaining

Tools

Printers and copiers

Phone systems

Job description

Company Description Hillcrest Capital Advisors is a wealth management firm focused on helping clients grow, protect, and transition generational wealth through tailored, scenario-specific strategies. The team works with individuals, families, business owners, and executives to align financial plans with both current goals and future needs. Client relationships are built on consistent, values-driven guidance and a commitment to long-term partnership. Hillcrest Capital Advisors operates as a separate entity from WFAFN and serves clients in selected U.S. states under established regulatory guidelines.

Role Description The Office Manager is a full-time, on-site role based in Wyckoff, NJ, responsible for overseeing day-to-day office operations and ensuring a professional, well-organized work environment. This role includes managing administrative workflows, coordinating schedules and meetings, maintaining office supplies and equipment, and supporting compliance with internal procedures. The Office Manager will serve as a primary point of contact for visitors and clients, providing courteous customer service and directing inquiries appropriately. Additional responsibilities include preparing documents, assisting with basic bookkeeping or reporting tasks as needed, and collaborating with team members to support firm events and client-facing activities.

Qualifications

• Strong Communication skills, including clear written and verbal interaction with clients, vendors, and team members.
• Experience with Administrative Assistance and Office Administration, such as scheduling, recordkeeping, and workflow coordination.
• Proficiency in handling Office Equipment, including printers, copiers, phone systems, and basic troubleshooting.
• Customer Service skills to manage front desk interactions, respond to inquiries, and create a welcoming office environment.
• Comfort with common office software (e.g., "Microsoft Office or equivalent productivity tools") and basic data entry.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities efficiently.
• Ability to work collaboratively with a small professional team and maintain confidentiality with sensitive information.
• Prior experience in financial services or a professional services environment is preferred but not required.
• High school diploma or equivalent required; additional education or coursework in business or administration is a plus.
• Familiarity with financial services preferred, FINRA licensing or openness to obtaining may be considered