Office Manager

Georgetown University; Washington (District of Columbia); On-site; USD 26,000 - 40,000; Full time

Job summary

Georgetown University is seeking a hands-on administrator to oversee CAPS front office operations and supervise front desk staff, ensuring smooth daily activities and exceptional student service. You will manage ordering and payment reconciliation for office supplies, build relationships with campus partners and external vendors, and support IT and HR needs for CAPS clinicians and staff.

This role also requires maintaining licensure and certifications, and performing daily financial operations

Qualifications

• Highschool diploma or equivalent required.
• Preference for previous experience managing a college mental health office and related issues.

Responsibilities

• Oversee CAPS front office operations and supervise front desk staff.
• Manage ordering and payment reconciliation for office supplies and services.
• Establish and maintain relationships with campus partners, community vendors, and providers.
• Assist staff with IT and HR needs for CAPS clinicians.
• Maintain licensure and required training for providers and clinicians.
• Oversee daily financial operations for the department.

Skills

Office management

Vendor relations

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Job Overview

This position is responsible for providing direct oversight of the CAPS front office operations and supervision of front office staff. The employee is responsible for oversight of ordering and reconciling payment for office supplies and services, establishing and maintaining relationships with various vendors, campus, and community partners, assisting staff with IT and Human Resources needs, maintaining licensure and other required certifications and trainings for providers and clinicians, and daily financial operations.

Work Interactions

Collaborating with other Georgetown departments to complete the business of the CAPS department (e.g., facilities, finance, UIS) as well as outside vendors. Supervising and working with the front desk staff regarding student needs. Collaborating with CAPS clinicians and psychiatrists to assist students in accessing services at CAPS.

Requirements And Qualifications

• Highschool diploma or equivalent required.
• Preference for previous experience managing college mental office, as well as demonstrated experience working with the issues noted in the position description.

Work Mode Designation

This position has been designated as on-campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range

$19.20 - $28.70. Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Benefits

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

EEO Statement

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

EEO Statement

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf