Office Manager

Massey Services, Inc.; Stockbridge (GA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical & Dental

401(k) retirement plan

Paid vacations

Sick days

Holidays

Tuition reimbursement

Direct deposit

Short & long disability

Job summary

Massey Services, Inc. seeks an Office Manager in Stockbridge, GA to manage call flow, inquiries, scheduling, and payments. You will greet customers, process requests, and support billing activities in a fast-paced service environment.

The role emphasizes strong communication, problem solving, and organizational skills. A high school diploma is required, and experience in phone-based customer service is preferred.

Qualifications

• High School Diploma or GED required.
• Prior customer service on the phone preferred.
• Strong problem solving and multitasking abilities.
• Excellent computer, typing, and 10-key skills.
• Good time management and sense of urgency.

Responsibilities

• Answer incoming customer calls in a courteous and professional manner.
• Resolve inquiries, billing questions, and scheduling service.
• Welcome prospective new customers and explain services.
• Handle high-volume outbound calls to confirm appointments and collect payments.
• May assist with daily reporting, updating accounts, AP, HR paperwork, and payroll tasks.

Skills

Customer service

Problem solving

Typing

Time management

Communication

Education

High school diploma or GED

Tools

Microsoft Office

10-key calculator

Job description

## Office ManagerApplylocations: Stockbridge, GAtime type: Full timeposted on: Posted Todayjob requisition id: JR104394Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.**Compensation - $18 - $20 per hour**We offer a complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, holidays, tuition reimbursement, direct deposit, short & long term disability, and much more. If you are looking for a career and want to work for a GREAT COMPANY, we would love to speak with you! Please email your resume TODAY!!**Job responsibilities** Answering incoming customer calls in a courteous & professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services. There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.**Requirements** • High School Diploma or GED at a minimum • Previous experience with customer service on the phone • Strong problem solving skills • Excellent computer, typing, and 10-key skills • Time management talent and a sense of urgency • Background checks will be completed on all candidates considered for hire.**Massey Services is an Equal Opportunity Employer and Drug Free Workplace**