Office Manager

Massey Services, Inc.; Columbia (SC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical & Dental

401(k) retirement plan

Paid vacations

Job summary

Massey Services, Inc. is seeking an Office Manager in Columbia, SC. The role involves handling a high volume of customer calls, resolving inquiries, scheduling services, and assisting with billing and payroll tasks. The position offers a comprehensive benefits package and opportunities for growth.

The ideal candidate will have a high school diploma or GED, strong computer and 10-key skills, and proven customer service experience on the phone. Equal opportunity employer.

Qualifications

• High School Diploma or GED required.
• Previous customer service experience on the phone.
• Strong problem-solving skills and a sense of urgency.
• Excellent computer, typing, and 10-key skills.

Responsibilities

• Answering incoming customer calls in a courteous and professional manner; resolve inquiries, billing questions, and scheduling service.
• Outbound calls to confirm service appointments and collect overdue payments.
• Daily reporting; update customer accounts; accounts payable; HR paperwork; payroll processing.

Job description

## Office ManagerApplylocations: Columbia, SCtime type: Full timeposted on: Posted Todayjob requisition id: JR104460Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.Compensation: **$18 to $20 hourly**We offer a complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, holidays, tuition reimbursement, direct deposit, short & long term disability, and much more. If you are looking for a career and want to work for a GREAT COMPANY, we would love to speak with you! Please email your resume TODAY!!**Job responsibilities** Answering incoming customer calls in a courteous & professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services. There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.**Requirements** • High School Diploma or GED at a minimum • Previous experience with customer service on the phone • Strong problem solving skills • Excellent computer, typing, and 10-key skills • Time management talent and a sense of urgency • Background checks will be completed on all candidates considered for hire.**Massey Services is an Equal Opportunity Employer and Drug Free Workplace**