Office Manager

Mednax; Sacramento (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Professional development assistance

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Mednax in Sacramento seeks an experienced Clinic Supervisor to coordinate daily clinic operations, manage staff schedules, and ensure smooth patient flow.

You will train new hires, monitor performance, handle customer service and compliance with HIPAA, and provide reports to the Practice Manager. In person role requiring 4 years of management experience; bilingual Spanish and/or Haitian Creole preferred.

Qualifications

• Management experience required (minimum 4 years).
• In-person location in Sacramento, CA.
• Bilingual Spanish and/or Haitian Creole preferred.

Responsibilities

• Coordinate daily clinic staff activities and delegate work.
• Monitor and report daily statistics and performance metrics.
• Train new hires and provide ongoing staff development.
• Ensure HIPAA compliance and professional, confidential patient interactions.
• Assist in recruiting, interviewing, and staffing decisions.

Skills

Staff management

Team leadership

Customer service

Problem solving

Job description

Job Type

Full-time

Responsibilities

• Coordinates the daily activities of the clinic staff, including delegating work assignments.
• Assures that priorities established by the Practice Manager are effectively communicated to the team and properly implemented.
• Responsible for monitoring, maintaining and tracking daily statistics.
• Oversees reconciliation of daily deposit logs and preparation for bank deposits.
• Provides new hire training as well as ongoing training to assigned staff.
• Assists the team in problem resolution, recommends solutions to the Practice Manager, and escalates issues when appropriate.
• Leads the team by creating a positive work environment through individual and team recognition.
• Performs verbal counseling, recommending corrective action to the Practice Manager.
• Assists the Practice Manager in the recruiting, hiring and interviewing process of the office staff.
• Displays exceptional customer service skills in responding to all inquiries from patients, insurance carriers, outside agencies, internal departments and coworkers when appropriate.
• Serves in a supervisory capacity and performs supervisory duties in the absence of the Practice Manager as directed.
• Prepares and submits reports as required.
• Assists Medical Director with special projects and tasks as needed.
• Assumes staff duties for absences and temporary staff shortages.
• Authorizes, coordinates, and monitors daily site activities such as supply ordering, IT, maintenance issues, phones, etc.
• Responsible for monitoring the clinical team in meeting demands of patient volumes and handling complaints regarding clinical staff.
• Responsible for proactive management of physician, mid‑level provider and ancillary schedules to ensure timely care of patients, appropriate daily volumes and completion of all clinical documentation in a timely fashion.
• Responsible for proactive management of coding department to ensure daily submission of properly coded fee tickets to the regional business office.
• Maintains strict confidentiality in accordance with HIPAA regulations and Company policy.
• Presents a positive, professional appearance and conveys a professional demeanor in the performance of assigned duties.
• Responsible for following all facility, organization and department precautions and procedures to ensure a safe work environment for self and others.
• Completes compliance requirements as needed.
• Performs other duties as assigned or requested.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule

8 hour shift. No weekends.

Experience

Management: 4 years (Required)

Language

Haitian Creole/ Spanish (Preferred)

Location

In person