Office Manager

Medi-Weightloss®; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401K with match

Paid time off

Job summary

Medi-Weightloss Raleigh, NC seeks a Clinic Manager to lead a fast-paced operation, blending clinical, financial, and administrative duties while delivering exceptional customer service and exceeding sales goals.

You will oversee scheduling, patient registration, benefits verification, EMR reporting, inventory, and staff coaching, with a focus on wellness, growth opportunities, and a supportive team.

Qualifications

• Experience in medical clinic management.
• Proven leadership and team coaching skills.
• Strong sales and customer service abilities.

Responsibilities

• Lead clinic operations and ensure KPI targets are met.
• Oversee scheduling, patient registration, and cash handling.
• Perform clinical tasks and supervise medical staff.
• Drive patient engagement and service excellence.

Skills

Leadership

Sales & Customer Service

Communication

Team Mentoring

Tools

EMR systems

Inventory management software

Job description

Clinic Manager - Medi-Weightloss Raleigh, NC

Are you passionate about health and wellness? Do you thrive on empowering others to achieve their personal and professional goals? Are you living a healthy lifestyle and eager to inspire others to do the same? If you answered yes, we’re excited to invite you to join our dynamic team at Medi-Weightloss Raleigh, NC!

About Us

At Medi-Weightloss, we’re more than just a weight loss clinic—we’re a movement dedicated to transforming lives through medically supervised weight loss programs. With the obesity epidemic on the rise, our mission to help people live longer, healthier lives has never been more critical. Our rapidly growing franchise is seeking talented, driven individuals to join our team and make a lasting impact in the health and wellness industry.

About The Role

As a Clinic Manager at Medi-Weightloss Raleigh, you’ll be at the heart of our mission, leading a fast-paced, multifaceted operation with enthusiasm and precision. This role blends leadership, sales, and clinical expertise, offering you the opportunity to inspire your team, connect with patients, and drive clinic success. You’ll oversee all aspects of clinic operations—clinical, financial, operational, personnel, and administrative—while delivering exceptional customer service and exceeding sales goals.

Why Join Us?

• Make a Difference: Help patients achieve life-changing health transformations.
• Grow Your Career: Join a rapidly expanding franchise with opportunities for professional growth.
• Dynamic Environment: Thrive in a role that combines leadership, sales, and clinical expertise.
• Supportive Team: Work alongside passionate professionals who share your commitment to wellness.

Essential Job Functions

Managerial

• Leverage strong interpersonal skills to communicate effectively with patients and staff, both in-person and over the phone.
• Uphold operational excellence by meeting or exceeding company-defined Key Performance Indicators (KPIs).
• Coach and mentor staff to achieve performance goals, fostering a culture of continuous improvement and professional development.
• Lead weekly team meetings to ensure alignment on goals, provide ongoing training, and maintain franchise consistency.
• Take a hands-on approach to enforce company policies, ensuring clinic cleanliness, staff accountability, and operational efficiency.
• Demonstrate exceptional organizational skills, multitasking, and prioritization to ensure timely and accurate completion of responsibilities.
• Proactively identify and resolve issues related to clinical/operational policies, service levels, or personnel, implementing solutions swiftly.
• Maintain a proactive mindset, anticipating challenges and opportunities before they arise.

Administrative

• Manage daily operations, including opening/closing procedures, patient registration, scheduling, and cash handling.
• Master verification of benefits, EMR reporting, product sales, inventory management, and banking tasks.
• Use company-approved telephone scripts to schedule appointments and engage with patients effectively.
• Conduct individual consultations to present services, onboard new patients, and drive sales.
• Follow up with patients to monitor progress, address missed appointments, and ensure a positive experience.

Clinical

• Perform clinical tasks such as obtaining patient vitals, EKGs, administering injections, and phlebotomy (training provided if needed).
• Counsel patients on their progress and dietary goals during weekly visits, providing personalized support.
• Document patient progress accurately in charts and/or EMR systems.
• Take on additional clinical duties as needed to support the team and patients.

Who We’re Looking For

We’re seeking self-motivated medical professionals with a dynamic personality and a passion for helping others. The ideal candidate:

• Lives a healthy lifestyle and embodies the principles of wellness.
• Has basic to advanced knowledge of nutrition and exercise.
• Brings experience in medical clinic management and a proven track record of leadership.
• Thrives in a fast-paced environment with minimal supervision.
• Possesses an outstanding work ethic, dependability, and a commitment to excellence.
• Excels in sales and customer service, with the ability to connect with patients and drive clinic growth.

Application Questions

• To ensure the best fit, we ask candidates to answer:How many years of office management experience do you have?
• How many years of relevant experience do you have?
• What is the highest level of education you have completed?
• Are you authorized to work in the United States?
• Are you willing to undergo a background check, in accordance with local laws/regulations?

Position Details

• Type: Full-time
• Compensation: based on experience.
• 401K with match
• Paid time off

Join us at Medi-Weightloss Raleigh and become a leader in the fight against obesity, helping patients and staff alike achieve their full potential.