Office Manager

Pinnacle Treatment Centers; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k with company match

Training & certification opportunities

Comprehensive benefits package

Job summary

Pinnacle Treatment Centers is seeking an Office Manager to oversee daily office operations, billing and collections, and compliance with cash handling policies. The role includes managing supplies, expenses, and evaluating clerical staff to ensure efficient front-office performance.

The Office Manager will supervise scheduling, accounts receivable/payable, and customer service, while coordinating with supervision on client-related processes and maintaining secure reception and records.

Qualifications

• High school diploma or equivalent required.
• Two years of experience in an office setting.
• Valid driver’s license in good standing with insurability.
• Local travel up to 10% may be required.

Responsibilities

• Provide guidance, training, and evaluation of clerical team.
• Manage clerical team schedule.
• Responsible for Medicaid/Medicare eligibility verification and tracking.
• Manage supply orders and cash collection with daily balancing.
• Greet visitors and handle inquiries; manage all clerical functions.
• Handle daily phone coverage and maintain secure reception area.
• Coordinate appointments and communicate with supervisory staff.

Skills

Office management

Staff training

Cash handling

Customer service

Education

High school diploma or equivalent

Job description

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As an Office Manager, you will be responsible for performing overall management of the office operations. You will be responsible for office billing and collections, ensuring compliance with cash handling policies/procedures, purchasing supplies, and managing expenses.

• 401k with company match
• Company sponsored ongoing training and certification opportunities
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Early hours to support work/life balance
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Requirements

• High school diploma or equivalent
• Two (2) year experience in an office setting
• Must possess a current valid driver’s license in good standing in state of employment and be insurable by the designated carrier.
• Localized travel up to 10% may be required.

Preferred

• Five (5) years of professional office management experience
• Experience in medical field a plus

Responsibilities

• Provide guidance, training, and evaluation of clerical team.
• Manage clerical team schedule.
• Responsible for Medicaid/Medicare eligibility verification and tracking
• Manage supply orders.
• Responsible for cash collection and daily balancing
• Welcome visitors/patients by greeting them in person or on the telephone; answering or referring inquiries.
• Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Responsible for daily phone coverage functions
• Comply with all policies and applicable procedures.
• Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
• Coordinate appointments for clients and staff.
• Communicate all relevant information to supervisory staff regarding clients and the facility.
• Manage Accounts Receivable/Accounts payable/deposits.
• Maintain safe and clean reception area by complying with procedures, rules, and regulations.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned.

Join our team. Join our mission.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.