Office Manager

Crossroads Treatment Centers; Norristown (Montgomery County); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

DailyPay available

Medical, Dental & Vision Insurance (30

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Company-Paid Training

Job summary

Resources for Human Development (RHD) in Norristown, PA is seeking an organized Office Manager to oversee daily operations for the Montgomery County Residential Programs. The role supports administrative staff, handles fiscal processes, and ensures records and regulatory compliance.

Offering full-time hours with competitive pay and benefits, the position requires strong organizational and supervisory skills to keep programs running smoothly and compliant with policies.

Qualifications

• High School Diploma with five years of related work experience.
• Associate Degree with three years of related work experience.
• Bachelor’s Degree with one year of related work experience.

Responsibilities

• Oversee daily administrative functions within the office.
• Supervise administrative staff including Administrative Assistants, File Clerks, and Receptionists.
• Purchase, order, distribute, and maintain office supplies.
• Complete and maintain forms, records, and documentation related to participants, employees, and program operations.
• Maintain confidentiality and HIPAA compliance; support program leadership.

Skills

Organizational skills

Detail-oriented

Supervisory skills

Communication skills

Time management

Education

High School Diploma with five years of related work experience

Associate Degree with three years of related work experience

Bachelor’s Degree with one year of related work experience

Tools

Microsoft Office

Office equipment

Job description

Keep the Team Organized. Help the Mission Move Forward.

Office Manager

Resources for Human Development (RHD) | Montgomery County Residential Programs
Norristown, PA
Full-Time
$24.52/hour
DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We’re seeking an organized, dependable, and detail-oriented Office Manager to join our Montgomery County Residential Programs team in Norristown, PA.

This is an opportunity to play an important role behind the scenes of a mission-driven human services program. You’ll help keep daily operations running smoothly, support employees and program leadership, maintain critical records and compliance requirements, and provide oversight to administrative staff.

If you’re someone who enjoys keeping people and processes organized, managing multiple priorities, and being the person others can count on to keep things moving, we want to hear from you.

About Montgomery County Residential Programs

Montgomery County Residential Programs, part of Resources for Human Development (RHD), provides services and supports designed to help individuals achieve greater stability, independence, and success.

As the Office Manager, you’ll support the administrative side of these services and work closely with program leadership and employees to help ensure the program operates efficiently and remains organized and compliant.

Why Join Our Team?

Competitive Pay & Benefits

• $24.52/hour
• DailyPay, access your earned wages before payday
• Medical, Dental & Vision Insurance after 30 days
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Professional Development Opportunities
• Leadership and Supervisory Experience
• Exposure to HR, Fiscal, and Program Operations
• Leadership Development Programs
• Career Advancement Opportunities
• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Support programs that make a difference in people's lives
• Help employees and program leadership succeed
• Keep critical administrative processes organized
• Support training and regulatory compliance
• Supervise and develop administrative team members
• Join a mission-driven organization

What You’ll Do

As the Office Manager, you will support the program’s daily operations and oversee a variety of administrative functions, including office administration, fiscal processes, employee documentation, training compliance, and human resources support.

You’ll also provide supervision to administrative staff and help ensure the office has the systems, documentation, and resources needed to operate effectively.

Your Responsibilities May Include:

Office Administration

• Oversee daily administrative functions and activities within the office.
• Supervise clerical and administrative employees, which may include Administrative Assistants, File Clerks, and Receptionists.
• Purchase, order, distribute, and maintain office supplies.
• Complete and maintain forms, records, and documentation related to participants, employees, and program operations.
• Answer office telephone calls, relay messages, and monitor messages throughout the day.
• Maintain organized employee and program files.
• Conduct routine file audits to help ensure regulatory and program compliance.
• Maintain tracking systems and other administrative records.

Employee & Training Support

• Maintain and track required employee training documentation.
• Ensure employee files are maintained according to program requirements.
• Provide administrative support to the Program Director for employment-related activities.
• Assist with new-hire processing and required documentation.
• Support training record retention and compliance.
• Assist with payroll and staffing-related administrative processes as directed.

Fiscal & Financial Support

• Process incoming accounts payable invoices.
• Maintain positive and professional relationships with vendors.
• Assist with distributing and maintaining site funds.
• Create and maintain participant financial tracking systems.
• Complete monthly General Ledger reviews and submit necessary adjustments.
• Maintain accurate fiscal records and documentation.

Compliance & Program Support

• Maintain confidentiality and follow applicable HIPAA requirements.
• Follow fiscal, office, HR, fire, safety, and personnel policies and procedures.
• Attend required trainings and meetings.
• Maintain a professional demeanor and exercise sound judgment.
• Support the Program Director and program leadership with additional operational needs.
• Perform additional duties as assigned.

Who We’re Looking For

You may be a great fit if you are:

• Highly organized and detail-oriented
• Dependable and able to manage multiple priorities
• Comfortable supervising administrative employees
• Experienced with office administration and recordkeeping
• Comfortable working with financial and employee documentation
• Professional and service-focused
• Confident using computers and office software
• Able to maintain confidentiality
• An effective communicator
• Comfortable working in a fast-paced environment with changing priorities

Qualifications

Education & Experience

Candidates must meet one of the following education and experience combinations:

• High School Diploma with five years of related work experience

OR

• Associate Degree with three years of related work experience

OR

• Bachelor’s Degree with one year of related work experience

Additional Requirements

• Valid Driver’s License
• Current vehicle registration and access to a functional vehicle
• Knowledge of standard office software programs
• Ability to use common office equipment and technology
• Ability to maintain confidentiality and follow HIPAA requirements
• Ability to successfully manage multiple priorities in a changing work environment

Schedule & Compensation

• Full-Time
• $24.52/hour
• Norristown, PA
• Montgomery County Residential Programs
• Schedule flexibility may be required based on business needs, including occasional evenings, weekends, or work at different program locations.

Physical Requirements

• Ability to sit at a desk or meeting table for periods of time.
• Ability to stand, reach, bend, stoop, twist, and climb steps.
• Ability to drive a vehicle as required.
• Ability to lift 20 pounds or more as required by the position.
• Ability to work in an office environment that may include multiple locations and changing priorities.
• Ability to perform essential job functions with or without reasonable accommodation.

About Our Organization

Resources for Human Development (RHD) is part of the Inperium family of companies.
Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.