Office Manager
Resources for Human Development (RHD) is seeking an organized and detail-oriented Office Manager to support the daily operations of our program. The Office Manager plays a key role in ensuring efficient administrative, fiscal, and human resources processes while providing supervision to administrative support staff.
Norristown, PA
Position Summary
Resources for Human Development (RHD) is seeking an organized and detail-oriented Office Manager to support the daily operations of our program. The Office Manager plays a key role in ensuring efficient administrative, fiscal, and human resources processes while providing supervision to administrative support staff. This position is ideal for a professional who thrives in a fast-paced environment, enjoys managing multiple priorities, and is committed to supporting a mission-driven organization dedicated to helping individuals live fulfilling lives.
What You’ll Do
- Manage daily office operations and administrative functions.
- Maintain participant and employee records in compliance with agency and regulatory requirements.
- Conduct routine audits of files and documentation for accuracy and compliance.
- Order and maintain office supplies and equipment.
- Answer and direct incoming phone calls and correspondence.
- Maintain employee training, certification, and compliance tracking systems.
- Assist with participant admissions, transfers, and other administrative documentation.
Fiscal Support
- Process accounts payable invoices and maintain vendor relationships.
- Assist with site fund management and reconciliation.
- Maintain participant financial tracking systems.
- Review financial records and assist with reporting and documentation.
Human Resources Support
- Assist with payroll, onboarding, and employee documentation.
- Coordinate new hire paperwork and training records.
- Maintain personnel files and required employment documentation.
- Support recruitment and staffing efforts as needed.
Leadership
- Supervise administrative support staff, including Administrative Assistants, Receptionists, and File Clerks.
- Provide guidance, training, and support to ensure efficient office operations.
Qualifications
- Education & Experience: One of the following is required:
- High School Diploma or GED and 5 years of related administrative experience; or
- Associate Degree and 3 years of related administrative experience; or
- Bachelor's Degree and 1 year of related administrative experience.
Required Skills
- Strong organizational and time management skills.
- Experience with office administration and record management.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities while maintaining attention to detail.
- Ability to maintain confidentiality and exercise sound judgment.
Additional Requirements
- Valid Pennsylvania driver's license with at least three (3) years of driving experience.
- Current Child Abuse, Criminal Background, and FBI Clearances (or ability to obtain prior to employment).
- Reliable transportation for travel between program locations as needed.
Why Join RHD?
At RHD, we value diversity, inclusion, and the unique contributions of every employee. We are committed to creating a supportive workplace where employees can grow professionally while making a meaningful impact in the lives of others.
Benefits May Include
- Competitive compensation
- Generous paid time off
- Medical, dental, and vision insurance
- Retirement savings plan
- Tuition assistance and professional development opportunities
- Employee Assistance Program
- Opportunities for career advancement
Physical Requirements
- Ability to sit, stand, walk, bend, reach, and climb stairs as needed.
- Ability to lift up to 20 pounds.
- Ability to use a computer and office equipment for extended periods.
RHD is an Equal Opportunity Employer.