Human Resources Manager

EXCEPTIONAL CONNECTIONS, INC; Ambler (Montgomery County); On-site; USD 90,000 - 130,000; Full time

Job summary

Exceptional Connections, Inc. in Ambler, PA seeks a Human Resources Manager to provide strategic and operational leadership across HR functions including talent management, benefits administration, performance, compensation, and policy compliance.

The role focuses on maintaining compliant personnel files, promoting a positive culture, and advising leadership on HR initiatives to support organizational goals.

Qualifications

• Bachelor's degree in HR, business administration, or related field.
• 5–10 years HR experience.
• 3–5 years in HR leadership roles.
• Experience in HR Generalist scope covering all HR activities.
• Strong knowledge of employment laws and best practices.
• Ability to maintain confidentiality and exercise sound judgment for all levels of employees.
• Ability to work autonomously.
• Excellent verbal and written communication skills.
• Excellent verbal and written communication skills.

Responsibilities

• Develop and implement strategies that align with the organization’s mission and vision.
• Lead recruitment, hiring, onboarding, and retention for all positions.
• Maintain personnel records per regulatory and accrediting bodies in PA.
• Ensure compliance with applicable employment laws at all levels.
• Ensure compliance with IBHS regulations.
• Create, maintain, and update HR policies and employee handbook.
• Guide leadership on HR strategic initiatives and best practices.
• Handle workers’ compensation, unemployment, leave requests, and verification requests.
• Address employee relations issues like workplace complaints and policy adherence.
• Evaluate and provide recommendations for benefit plans.
• Administer organization-wide employee benefits programs.
• Perform compensation evaluations to ensure competitive benchmarking.
• Provide guidance on performance management.
• Perform other related duties as assigned.

Skills

HR Leadership

Employee Relations

Regulatory Compliance

Recruiting

Compensation & Benefits

Policy Development

Communication

Confidentiality

Communication (verbal/written)

Education

Bachelor's Degree in Human Resources, Business Administration, or related field

Job description

HUMAN RESOURCES MANAGER

ABOUT US

Exceptional Connections operates as a private, owner-led behavioral health organization with a specialization in Applied Behavior Analysis. Our agency provides comprehensive clinic-based services in Ambler, PA, while also extending high-caliber ABA therapy into diverse community environments, including educational and recreational settings. We are dedicated to fostering professional and personal development across all tiers of our organization—from the individuals we serve to our administrative team—to ensure optimal results for every stakeholder.

JOB SUMMARY

The Human Resources Director plays an integral role in providing strategic and operational leadership for all HR related functions including, but not limited to talent management, benefit administration, performance management, compensation, ensuring compliance of personnel files/documents and HR practices, and promoting and ensuring a positive, mission-driven culture. The Human Resources Director provides consultation on all human resource related issues.

KEY RESPONSIBILITIES

• Develop and implement strategies that align with and support the organization’s mission and vision.
• Lead the recruitment, hiring, onboarding, and retention processes for all agency positions.
• Maintain all personnel records in accordance with relevant regulatory and accrediting bodies including Pennsylvania Department of Health, Pennsylvania Department of Medicine, and Pennsylvania Department of Labor and Industry requirements.
• Ensure compliance with all applicable federal, state, and local employment laws.
• Ensure compliance with all IBHS regulations.
• Create, maintain, and update HR policies and employee handbook.
• Provide guidance to leadership team in support of Human Resources Strategic Initiatives and Best Practices.
• Handle all worker’s compensation, unemployment claims, leave requests, and employment verification requests.
• Handle employee relations issues such as workplace complaints / investigations, policy adherence, and conflict resolution.
• Evaluate and provide recommendations regarding benefit plans.
• Administer organization-wide employee benefit programs.
• Perform compensation evaluations and make recommendations to ensure competitive benchmarking.
• Provide guidance in relation to performance management.
• Perform other related duties as assigned.

QUALIFICATIONS

• Bachelors Degree in Human Resources, Business Administration, or related field.
• 5 - 10 years of Human Resources experience.
• 3 – 5 years in a Human Resources leadership role.
• Experience working in a HR Generalist role handling all aspects of HR.
• Strong knowledge of employment laws and best practices.
• Ability to maintain confidentiality and exercise sound judgment for all levels of employees.
• Ability to work autonomously.
• Excellent verbal and written communication skills.

We are an Equal Opportunity Employer committed to creating a diverse and inclusive workforce and work environment. Qualified applicants from all backgrounds will be considered regardless of race, gender, religion, sex, sexual orientation, gender identification, age, disability, and/or any other status protected by applicable law.