Office Manager

Project Hospitality; New York (NY); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading organization is seeking an Office Manager to oversee the administrative functions of its family shelter. This key role involves managing daily operations, ensuring compliance, supporting staff, and promoting a welcoming environment for families. The ideal candidate will be highly organized, detail-oriented, and effectively multitask in a fast-paced setting.

Qualifications

• Experience in office management, administrative support, or related experience (preferably in nonprofit).
• Able to thrive in a fast-paced, mission-driven environment.
• Strong proficiency in Microsoft Office and Google Workspace.

Responsibilities

• Manage tasks, client intake, phone coverage, and mail distribution.
• Assist in budget tracking and processing of invoices.
• Maintain confidential client records and staff files in accordance with regulations.

Skills

Organizational skills

Communication skills

Multitasking skills

Bilingual skills

Education

High school diploma or GED

Associate's or Bachelor’s degree

Tools

Microsoft Office Suite

Google Workspace

Job description

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The Office Manager is a key administrative leader who aids in the smooth and efficient daily operations of the family shelter. This role supports shelter staff, manages office systems, coordinates administrative functions, and helps maintain compliance with agency policies and funder requirements. The ideal candidate is highly organized, detail-oriented, compassionate, and able to thrive in a fast-paced, mission-driven environment.

Key Responsibilities

• Manage tasks, client intake, phone coverage, and mail distribution
• Maintain inventory and ordering of office and program supplies
• Assist in budget tracking and processing of invoices
• Maintain confidential client records and staff files in accordance with regulatory standards
• Support staff scheduling and internal communications
• Assist in preparing reports and documentation for audits, funders, and leadership
• Provide administrative support for meetings, trainings, and events
• Serve as liaison with vendors, contractors, and external agencies as needed
• Support onboarding of new staff with office setup, technology coordination, and access credentials
• Promote a welcoming, trauma-informed, and culturally responsive environment for families and staff
  
  

Qualifications

• High school diploma or GED required; associate's or bachelor’s degree preferred
• Minimum 2–3 years of office management, administrative support, or related experience (preferably in a nonprofit or social services setting)
• Strong organizational, communication, and multitasking skills
• Proficiency in Microsoft Office Suite and Google Workspace; experience with database systems is a plus
• Ability to maintain confidentiality and professional boundaries
• Comfortable working in a diverse, team-oriented, and crisis-responsive environment
• Bilingual skills are a plus

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

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