Office Manager

Maimonides Medical Center; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare system in Brooklyn seeks an organized Office Manager to enhance daily operations. The role involves overseeing patient flow, managing staff schedules, and ensuring efficient office operations while maintaining a compassionate environment for patients and providers.

Qualifications

• 3+ years in healthcare or equivalent education/experience.
• Second language preferred.

Responsibilities

• Oversee office operations for an efficient work environment.
• Manage staff schedules and optimize patient flow.
• Perform clerical tasks and troubleshoot technical issues.

Skills

Organizational Skills

Multitasking

Communication Skills

Detail-oriented

Empathy

Education

Bachelor’s Degree

Tools

EMR Systems

Microsoft Office

Kronos

SCI

NextGen

SCM

Syngo

Job description

About Us

We’re Maimonides Health, Brooklyn’s largest healthcare system, serving over 250,000 patients each year through the system’s 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and provide patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation’s largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clincal progams rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
Overview

We’re seeking an organized Office Manager to support our healthcare practice’s daily operations. This role ensures smooth patient flow, manages staff and provider schedules, handles administrative tasks, and acts as a key contact for providers, patients, and stakeholders.

Responsibilities

• Oversee office operations for an efficient work environment.
• Optimize patient flow using EMR systems for timely appointments.
• Manage staff schedules in Kronos and provider schedules in SCI, NextGen, SCM, and Syngo.
• Perform clerical tasks like processing invoices and provider correspondence.
• Troubleshoot technical issues with MIS and onboard new staff.
• Handle call center emails, referral app portal, and prior authorizations.
• Supervise PSRs, Secretaries, LPNs, and Medical Assistants; assist with hiring and performance reviews.
• Conduct chart audits to ensure compliance and resolve issues.

Qualifications

• Bachelor’s Degree.
• 3+ years in healthcare or equivalent education/experience.
• Proficiency in EMR systems and Microsoft Office.
• Strong organizational, multitasking, and communication skills.
• Detail-oriented, empathetic, and professional.
• Second language preferred.

Pay Range

USD $70,000.00 - USD $90,000.00 /Yr.
Equal Employment Opportunity Employer

Maimonides Medical Center (MMC) is an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard for race, creed (religion), color, sex, national origin, ethnicity, sexual orientation, gender identity, military or veteran status, age, disability, pregnancy, predisposing genetic characteristic, marital status or domestic violence victim status, citizenship status, or any other factor which cannot lawfully be used as a basis for an employment decision in accordance with applicable federal, state, and local laws. MMC is committed to following the requirements of the New York State Human Rights Law with regard to non-discrimination on the basis of prior criminal conviction and prior arrest.