Assistant Office Manager

North American Dental Group (NADG); Old Saybrook (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, Dental, Vision

Health Savings Account

Paid Time Off

401k

Life & Disability

Employee Assistance Program

Referral Program

Employee Discount

Job summary

North American Dental Group's partner practice in Old Saybrook, CT is seeking an Assistant Office Manager to help keep patient care first and office operations running smoothly. You will support scheduling, billing, insurance verification, and chart audits while stepping in for the office manager as needed.

The role offers a collaborative, patient-centered environment focused on teamwork and professional growth. Join a fast-paced, empathetic team that values reliability and excellent service.

Qualifications

• Experience managing in dental, healthcare and/or another fast-paced, highly interactive customer service atmosphere.
• 1-2 years of experience in a Dental or Healthcare setting.
• Prior management experience or experience managing at least 8 employees.
• Strong computer skills, knowledge of Microsoft Office programs, and ability to learn new programs.
• Experience or prior experience with Medicare, Medicaid, or other medical/dental insurance.
• Great Attendance and Reliability are a must.
• Outstanding Customer Service skills are a must.

Responsibilities

• Demonstrate problem solving skills and improve office efficiency by assisting with patient chart audits to ensure proper documentation and consistency with patients' treatment plan.
• Effectively engage in teamwork and communication skills in an exciting, engaging, and fast-paced atmosphere while working under direction of our office manager.
• Exhibit adaptability and dependability while coordinating scheduling, payments, and insurance verification for the best patients around.
• Bring a great attitude to our office that will allow you to connect and form valuable relationships with our team and patients alike.
• Practice flexibility, filling in for office manager when needed.

Skills

Office management

Customer service

Dental/Healthcare

Scheduling

Insurance verification

Team leadership

Microsoft Office

Job description

Assistant Office Manager

"Open Up" to A Whole New Dental Experience

"Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care."

Overview

Assistant Office Manager

"Open Up" to A Whole New Dental Experience

"Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry."

Smiling from Open to Close

• Monday-Wednesday: 8:00 am - 5:00 pm
• Thursday: 10:00 am - 7:00 pm
• Friday: 8:00 am - 3:00 pm

Responsibilities

Skills Required to Make a Great "Impression" on Our Team

• Demonstrate problem solving skills and improve office efficiency by assisting with patient chart audits to ensure proper documentation and consistency with patients' treatment plan
• Effectively engage in teamwork and communication skills in an exciting, engaging, and fast-paced atmosphere while working under direction of our office manager
• Exhibit adaptability and dependability while coordinating scheduling, payments, and insurance verification for the best patients around
• Bring a great attitude to our office that will allow you to connect and form valuable relationships with our team and patients alike
• Practice flexibility, filling in for office manager when needed

Qualifications

So How Can You "Fill" This Role?

• Experience managing in dental, healthcare and or another fast-paced, highly interactive customer service atmosphere
• 1-2 years of experience in a Dental or Healthcare setting
• Prior Management expereince or expereince managing at least 8 employees
• Strong computer skills, knowledge of Microsoft Office programs, and ability to learn new programs
• Experience or prior experience with Medicare, Medicaid, or other medical/dental insurance
• Great Attendance and Reliability are a must
• Outstanding Customer Service skills are a must

Benefits

• Health, Dental and Vision Insurance (Full-time employees)
• Healthcare Spending Account
• Paid Time Off
• 401k
• Voluntary Life & Disability Insurance
• Employee Assistance Program
• Referral Program
• Employee Discount Program

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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