Office Manager

Home Care Association of America; Meridian (ID); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Job summary

ComForCare Home Care is seeking an Operations Manager to coordinate staffing schedules, supervise operational teams, implement workflow systems, ensure compliance with regulations, and maintain confidentiality within a home care agency environment.

You will recruit and hire staff, enroll clients, prepare reports and updates to policies, and actively participate in quality improvement activities to ensure timely, high-quality care for clients.

Qualifications

• Minimum of two years’ experience in staffing and operations or related field.
• Strong organizational, problem-solving, and interpersonal communication skills.

Responsibilities

• Ensuring client service requests are fulfilled according to the Plan of Care/Aide Care Plan and client preferences.
• Providing direction and supervision to a team including schedulers, participate in recruiting and hiring.
• Ensuring job performance complies with agency policies, procedures, and regulatory standards.
• Call, meet with and enroll potential new clients.
• Prepare correspondence, reports, and documents.
• Prepare updates to policies and procedures as directed.
• Implementing and monitoring workflow systems and control mechanisms.
• Participating in agency quality improvement activities and attending required meetings and educational programs.

Skills

Staffing coordination

Operational leadership

Communication

Education

Degree in Administration or related field

Job description

Benefits:

• Competitive salary
• Training & development

Job Description:

ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. As an Operations Manager at ComForCare, you will coordinate staffing schedules, supervise operational teams, implement workflow systems, ensure compliance with regulations, and maintain confidentiality within a home care agency environment.

Why Join ComForCare:

• Treated with respect and dignity
• Ongoing training and development opportunities

Make an Impact:

After 20 years in business, we know the industry better than anyone. Make a meaningful difference by ensuring clients receive timely and appropriate care through effective staffing coordination and operational management, and support team members by providing leadership, training, and a structured work environment, fostering professional growth and enhancing the quality of care delivered.

What we are looking for:

• Degree in Administration or related field
• Minimum of two (2) years’ experience in staffing and operations or related field
  • With proven skills in organization, problem-solving, communication, decision-making, and conflict resolution
• Demonstrated strong verbal, written and interpersonal communication skills

What you will be doing:

• Ensuring client service requests are fulfilled according to the Plan of Care/Aide Care Plan and client preferences
• Providing direction and supervision to a team including schedulers, participate in recruiting and hiring
  • Ensuring job performance complies with agency policies, procedures, and regulatory standards
• Call, meet with and enroll potential new clients
• Prepare correspondence, reports, and documents
• Prepare updates to policies and procedures as directed
• Implementing and monitoring workflow systems and control mechanisms
• Participating in agency quality improvement activities and attending required meetings and educational programs

Salary Range:

$25-28 DOE