Office Manager

911 Pain Management; McAllen (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

401k match

Profit Sharing

Bonus Opportunities

Leadership Advancement

Job summary

911 Pain Management in McAllen, TX seeks an experienced Office Manager to oversee daily office operations, staffing, scheduling, vendor relations, and HR support. The role emphasizes a welcoming environment, efficient workflows, and continual improvement to scale our regional footprint.

The ideal candidate has 5+ years in healthcare management, is fluent in English and Spanish, and demonstrates strong organizational, analytical, and communication skills.

Qualifications

• Experience in office management or administrative roles with clerical duties.
• Supervisory experience and team management skills.
• Excellent organizational and multitasking abilities.
• Fluent in English and Spanish; strong communication skills.
• Experience with EHR and healthcare software is required.
• Bachelor’s degree or equivalent healthcare administration experience.

Responsibilities

• Provide strategic direction to clinic staff for high-quality patient care.
• Oversee daily office operations, staffing, and scheduling.
• Manage vendor relationships and office resources efficiently.
• Lead data-driven decision making to improve performance.
• Monitor budgeting, revenue, and expenses for clinic operations.
• Ensure HIPAA/OSHA compliance and staff training initiatives.

Skills

Office management

Team supervision

Multitasking

Communication

Data-driven decisions

Scheduling software

Attention to detail

Training staff

Bilingual English/Spanish

Education

Bachelor's in Healthcare Administration / Business Management or related field

Tools

EHR systems

Healthcare software

Phone systems

Scheduling software

Job description

Job Summary

Are you an experienced healthcare leader with a passion for driving operational excellence and patient care?

Do you speak fluent Spanish and English?

As a premier specialty medical group, we pride ourselves on being a leader in innovative treatment solutions. We are seeking an experienced and highly organized Office Manager to join our team to oversee daily office operations and ensure a smooth, efficient workflow, and continual improvement in support of our growth initiatives. With a mission to transform patient experience and significantly scale its regional footprint, the Office Managers is a pivotal role for someone who thrives on structure, efficiency, and leadership.

The ideal candidate will possess strong administrative, supervisory, and communication skills, with a background in office management, and human resources. This role involves managing schedules, vendor relationships, and team coordination while maintaining a professional and welcoming environment.

Key Responsibilities

• Strategic Leadership: Provide direction to clinic staff for high-quality patient care and exceptional service.
• Operational Enhancements: Identify and implement process improvements to optimize clinic performance.
• Data-Driven Decision-Making: Analyze clinic data to drive informed decision-making and enhance performance.
• Efficient Resource Management: Manage staffing, schedules, and resources to meet patient demand effectively.
• Financial Oversight: Oversee budgeting, revenue management, and expense control for clinic operations.
• Regulatory Compliance: Ensure adherence to healthcare regulations, including HIPAA and OSHA guidelines.

Qualifications

• Proven experience in office management or administrative roles with clerical or office experience
• Supervising experience with team management skills
• Strong organizational skills with the ability to multitask effectively
• Excellent communication skills both written and verbal
• Strong analytical and data-driven decision-making skills
• Experience managing multi-line phone systems and scheduling software
• Experience with electronic health records (EHR) systems and healthcare software.
• Demonstrated ability to train staff and support team development initiatives
• Strong attention to detail with excellent organizational skills
• Bachelor's degree in Healthcare Administration, Business Management, or a related field, or equivalent work experience
• Fluency in both English and Spanish
• Minimum of 5 years of healthcare management experience
• Knowledge of healthcare regulations and compliance requirements
• Location: This position is based full time in McAllen, TX (8am-5pm daily), with occasional travel to our other offices in Texas.

We offer

• Health Insurance
• 401k with company match
• Profit Sharing
• Bonus Opportunities
• Career and Leadership Advancement Opportunities

This position offers an engaging environment for a dedicated professional eager to contribute to organizational success through effective office management.