Office Manager

ALFRED; Los Angeles (CA); On-site; USD 1,000; Full time

Job summary

ALFRED is seeking an Office Manager to streamline office operations in Los Angeles. You'll be the point person for administrative tasks, support the team, and ensure a welcoming and efficient environment. This role requires strong organizational and communication skills, along with a proactive attitude. In addition to a competitive wage, ALFRED offers medical benefits and employee perks.

Benefits

Medical, Dental, & Vision insurance packages

Vacation PTO & Sick time accrual

Employee discounts

Free coffee & pastry each shift

Monthly coffee/tea bag take home

Performance reviews

Annual raises

Qualifications

• Excellent verbal and written communication skills.
• Attention to detail and a keen eye for ensuring accuracy.
• Proactively follow up on unfinished projects.

Responsibilities

• Coordinate and oversee all administrative functions within the office.
• Direct all incoming phone calls and resolve customer inquiries.
• Schedule meetings and perform miscellaneous tasks for the CEO.

Skills

Communication

Attention to Detail

Proactivity

Job description

POSITION: Office Manager

LOCATION: Alfred Office

REPORTS TO: Director of People

FLSA STATUS: Non-exempt

WAGE: $27/hr.

Alfred opened the doors to its first location on tree-lined Melrose Place in January of 2013. Guided by our four core values — CONSISTENT INNOVATION, EVERYDAY EXCELLENCE, COLLABORATIVE INDIVIDUALITY, and JOYFUL BELONGING — we have built a passionate following with our innovative drinks, eye-catching design, and top-notch customer service. Whether you’re visiting a location in Los Angeles, Austin, San Francisco or the Middle East, your Alfred experience may look different, but our mission is singular: for every customer, both brand new and fiercely loyal, to walk out of Alfred as thrilled with their visit as they are with their beverage.

Summary Of Job

The Alfred Office Manager will serve as the point person for all office matters: maintenance, deliveries, mailing, supplies, equipment, and day-to-day operations. The Office Manager will proactively monitor the front door, upkeep the office, and be the direct point of contact for the office. The Office Manager is highly organized, proactive and dedicated to managing strong relationships with vendors, and the Alfred team. The Office Manager will provide general support to the cafes, manage all visitors at the Alfred Office, and uphold all Alfred values and brand standards.

What You’ll Do

• OFFICE OPERATIONS – coordinate and oversee all administrative functions within the office, ensuring smooth operations and maximum workplace efficiency; deliver exemplary guest service to all visitors and vendors; ensure the upkeep and organization of the Alfred Office by proactively monitoring its presentation and ensuring daily cleanliness (e.g., tidying the kitchen, conference rooms, and training lab; emptying trash); oversee routine cleaning and other vendor services; support the inventory team on various projects, including distributing materials, coordinating deliveries, and accepting deliveries; maintain appropriate office supplies and inventory to support seamless operations.
• OFFICE ADMINISTRATION – coordinate monthly leadership meetings; supports company-wide event coordination; serve as primary point of contact for all company keys, issuing and collecting keys/garage clickers;
• CUSTOMER SERVICE SUPPORT – direct all incoming phone calls; monitor, respond, and resolve customer complaints to inquiries via [e-mail], [e-mail] and Tattle.
• CEO ASSISTANCE – Scheduling meetings, various personal tasks (personal & professional gifting, miscellaneous errands) as needed
  
  

What You’ll Need

• To work a schedule Monday through Friday 8:30 am - 5:00 pm.
• Ability to stand, sit, bend and to lift up to 20 lbs.
• Must have excellent verbal and written communication skills.
• Attention to detail and a keen eye for ensuring accuracy in administrative tasks.
• Arrive to work with a positive, can-do attitude.
• Lead by example as an Alfred leader.
• Proactively follow up on unfinished projects and tie up any loose ends!
• Remain responsive through Slack, email, text, and phone call.
• Writing proficient and knowledge of email etiquette.
  
  

What You’ll Get

• Wage: $27/hr.
• Medical, Dental, & Vision insurance packages
• Vacation PTO & Sick time accrual
• Employee discounts
• Free coffee & pastry each shift
• Monthly coffee/tea bag take home
• Performance reviews
• Annual raises
  
  

EQUAL OPPORTUNITY EMPLOYER

At Alfred Coffee, we are committed to Equal Employment Opportunity and to attracting, developing and promoting the most qualified employees regardless of their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, victim of any qualifying act of violence (QAOV) status, or any other status protected by state or federal law, and we prohibit employee harassment or discrimination of any kind on the basis of any such protected status.