Office Manager

Community Mental Health for Central Michigan; Harrison (MI); On-site; USD 47,000 - 64,000; Full time

Benefits offered by this job

Medical plans

HSA contributions

Dental plan

Vision plan

Life insurance

Flexible Spending Accounts

Pension plan

Job summary

Community Mental Health for Central Michigan is seeking a full-time clerical supervisor to oversee office operations and staff. The role includes hiring, training, evaluating clerical personnel, and improving workflows to ensure efficient daily operations.

Responsibilities cover reporting, records management, confidentiality, and coordination of meetings. Strong communication, organizational, and supervisory skills are essential for success in this role.

Qualifications

• Typing speed of at least 60 wpm.
• Proficient in word processing, spreadsheets and databases.
• Strong verbal and written communication skills.

Responsibilities

• Supervises clerical personnel and coordinates their activities.
• Maintains confidentiality of information and records.
• Prepares reports and meeting minutes; supports policy development.
• Ensures timely and accurate office operations and procedures.

Skills

Clerical experience

Supervisory experience

Education

Associates Degree

High School diploma/GED

Job description

SCHEDULE

This is a full time position, 40 hours per week. Monday - Friday 8am - 5pm is the typical schedule, however there are times when the schedule does require after hours or weekends to cover events/building needs. This will be discussed further in an interview.

COMPENSATION

Salary Range: $47,029 - $63,981 depending on experience

Full Time Benefits

• Medical - 3 Plans through BCBS
• HSA with employer contributions that typically cover 50% of deductible
• Dental - Basic and Enhanced Plans
• Vision - Basic and Enhanced Plans
• Life Insurance for Employee, Spouse and Children
• Flexible Spending Accounts

Agency Provided Benefits

• $50,000 Life Insurance
• $100,000 AD&D
• Disability Insurance - STD and LTD
• Healthcare Savings (after 6 years) used for retirement healthcare
• Identity Theft
• 100% employer funded Defined Benefit (pension) program with vesting after 6 years
• 457b investment options to save for retirement
• Social Security Alternative - 12.4% into private account

Why work for CMHCM?

• Public Student Loan Forgiveness Program
• National Health Service Corp Loan Repayment Program
• MDHHSBehavioral Health Loan Repayment Program
• Tuition Reimbursement Program
• Flexible work schedules and work from home options
• 12 weeks of 100% paid maternity and paternity leave
• Paid Funeral and Jury Duty Leave
• 30 paid leave days (16 Annual/12 sick) during first year of employment
• Performance-based compensation plan with annual increases
• Professional Development opportunities
• Free CEU training opportunities
• 12 paid holidays + 2 floating holidays
• Wellness Program
• Longevity Compensation (after 5 years)

SUMMARY

General Description: Responsible for the supervision and management of the clerical staff and office operations and performs moderately difficult and complex clerical administrative work.

Responsibilities and Duties: Supervises and coordinates activities of clerical personnel. Responsible for the hiring, training, and evaluation of clerical personnel assigned. Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures. Analyzes and organizes office operations and procedures such as typing, flow of correspondence, filing, requisition of supplies, and other clerical services. Evaluates office production, revises procedures, or devises new agency forms to improve efficiency of work flow. Ensures and maintains confidentiality of information, records, and materials. Provides general rights information and fee determinations for clients. Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records. Establishes uniform correspondence procedures and style practices. Orders letterhead and business cards for the agency. Reviews clerical, Mental Health Committee members, personnel and time records to ensure completeness, accuracy, and timeliness. Assists supervisor with ancillary administrative duties. Reviews and provides input on draft agency policies and procedures. Orients new staff on policies and procedures. Responsible for the completion of necessary reports, forms, and other documents such as meeting minutes and performance appraisal forms. Prepares special reports as requested. Participates in and prepares for various meetings and committees as assigned. Responsible for the maintenance of petty cash and makes accommodations for conferences. Purchases and maintains office equipment and office supplies. Plans office layouts and initiates cost reduction programs. Assures work needed for building facility cleaning, maintenance, and repair is accomplished. Answers questions and provides information to the public, schedules meeting rooms, and types correspondence. Performs other routine clerical work as needed or required.

EMPLOYMENT STANDARDS

General Education: College: Associates Degree preferred, High School diploma/GED is required. Courses: Clerical/Office Management

Job-Related Experience: Associates Degree with at least three years of general clerical experience, or at least five years clerical experience with completion of one year of college courses related to business communications and administrative functions. Supervisory experience preferred.

Licenses/Certification: Valid driver's license while operating vehicle an agency business.

CONDITIONS OF EMPLOYMENT

Knowledge: Solid knowledge of English, word usage, spelling, sentence structure, etc.; knowledge base in supervision, general office management, and general understanding of agency purpose and organizational structure.

Skills: Typing skill of at least 60 wpm; skill in operation of office equipment including calculator, computer applications (word processing, spreadsheet, and data base), transcription equipment, copier, paper shredder, and fax.

Abilities: Ability to provide effective supervision and leadership; communicate well orally and in writing and write legibly; establish and maintain positive working relationships with clients, staff members and visitors; coordinate and delegate multiple tasks; interact appropriately with clients, staff members and the general public; perform basic mathematical calculations and tabulations accurately and rapidly; perform well under stress; appropriately handle confidential information; maintain various types of records and tickler systems and prepare reports from such records; render a considerable degree of decision making and independent judgment; problem solve; shift rapidly from one task to another; develop and organize office materials and processes into functional systems; demonstrate flexibility and adaptability to work flow and processes; work independently; prioritize during high work load periods; prepare moderately difficult correspondence for self and others; prepare meeting minutes; and arrange meetings and conferences.

Physical Demands: Work is sedentary and involves typical office behaviors such as reaching, handling and typing. Work may require occasional lifting and moving of office furniture, supplies, and equipment. Eye/hand/foot coordination is necessary to operate Dictaphone. Near acuity necessary for typed letters and figures.

Work Environment: Work is performed in a typical office environment.