Office Manager

Clearwater Systems Inc; Hamilton (MT); On-site; USD 50,000 - 60,000; Full time

Job summary

Clearwater Systems in Hamilton, MT is seeking a hands-on Office Manager to keep the service center organized, support the team, and ensure every customer feels welcome. The role involves coordinating service and installation schedules, guiding purchases of salt and filters, and maintaining professional, accurate records.

Ideal candidates are organized, have strong communication skills, and can lift up to 50 pounds.

Qualifications

• Must be organized and customer-focused.
• Strong communication and problem-solving abilities required.
• Proficiency with common office software and email is expected.
• Ability to lift and move items as needed, with safety in mind.

Responsibilities

• Keep the service center running smoothly and coordinate schedules across teams.
• Welcome customers and assist with purchases of salt, filters, and related products; connect homeowners with Water Specialists.
• Maintain accurate records for orders, shipments, changes, and returns; assist with billing as needed.
• Manage supplies, equipment, and office systems; identify workflow improvements and keep the local manager informed.
• Assist with loading products and operate forklifts or pallet jacks with provided training.

Skills

Strong organization

Customer service

Communication

Initiative

Tools

Office software

Job description

Career Opportunities with Clearwater Services Inc.

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Keep things running. Take care of customers. Make an impact.

Are you organized, resourceful, and happiest when your day has variety? Join Clearwater Systems, a family-owned water treatment company with 80 years of experience helping people enjoy better water.

We’re looking for a hands‑on Office Manager to keep our Hamilton service center organized, support our team, and make every customer feel welcome.

What you’ll do:

• Keep the service center running smoothly. Coordinate service and installation schedules, support our service, delivery, and warehouse teams, and keep customers informed as needs and priorities change.
• Own the customer experience. Welcome customers, help with purchases of salt, filters, and related products, answer questions, and connect homeowners with our Water Specialists. Take ownership of concerns and follow through to resolution.
• Keep the details accurate. Process orders, shipments, changes, and returns; maintain reliable records; and partner with Accounts Receivable on billing and past-due accounts, treating customers with professionalism and empathy.
• Make the office work better. Manage supplies, equipment, and office systems, identify opportunities to improve workflow, and help teammates use technology effectively. Keep the local manager informed about trends, concerns, and opportunities.
• Pitch in beyond the desk. Help customers load products, regularly lift up to 50 pounds, and safely operate a forklift, pallet jack, or hand truck to move and store materials. Onsite forklift training and certification are provided.

What you’ll bring:

• Strong organization, communication, and customer service skills.
• Confidence using office software, spreadsheets, and email.
• Initiative, attention to detail, and a practical approach to solving problems.
• Ability to regularly lift up to 50 pounds, with reasonable accommodation as needed.

Bring your follow-through and friendly approach—we’d like to meet you.