Office Manager

TicketSwap; Friendly (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading ticket marketplace as a Facility / Office Manager, ensuring a smooth office environment and supporting the People & Culture team. You'll manage office supplies, maintain cleanliness, and organize events, contributing to a positive workplace culture. This role requires multitasking, communication skills, and a proactive mindset. If you're enthusiastic about creating a dynamic office environment, we encourage you to apply!

Qualifications

• At least 1 year of experience in a similar role.
• Fluent in Dutch and English.

Responsibilities

• Ensure office supplies are stocked and the office is tidy.
• Manage external parties and be the first point of contact for guests.
• Organize office events and celebrations.

Skills

Multitasking

Communication

Detail-oriented

Proactive

Teamwork

Job description

TicketSwap is on a journey to become the world’s favorite marketplace to safely buy and sell tickets. We’ve already reached about 15 million fans across 36 countries – and our mission is to be the experience marketplace every fan loves.

In this role, you'll join the People & Culture team, which includes a Director of People, People Business Partner, People Intern, Recruiter, and Systems Administrator. While we each have our own focus, we collaborate closely to make (and keep) TicketSwap an amazing place to work.

We are on the lookout for a Facility / Office Manager to join our People & Culture team. In this role you will be responsible for making sure that everything in and around our office runs smoothly and that our colleagues are taken well care of.

Are you ready to join the world’s favorite place for fans to buy and sell tickets? Continue reading below!

What you'll do

• Our office is your sanctuary! You make sure that we never run out of office supplies & that our office always looks on point - that also means getting your hands dirty on a daily basis by making sure the office is nice and tidy, the kitchen is clean etc.

• You are the face of the company, and the first point of contact for all our guests, the management of Rokin 75 and all other external parties (mechanics, cleaning crew, alarm company, electrician, handyman etc).

• You work together with the concierge and management of our building to make sure that all of our mail and packages will be delivered to the right colleagues and damages are being repaired.

• Lunch is probably the most important part of the day: you make sure everyone can eat on time and you clean up afterwards (we have a caterer so no worries, you don’t have to cook). You also make sure there’s always enough fruit, snacks and soda’s around.

• You make sure everyone stays hydrated and that they can always get a caffeine fix when needed. This means that you make sure the coffee machine always runs smoothly, the water machine is on a roll and that the beer tap is ready to bring joy on Fridays.

• You make sure that there are always enough desks available for (new) colleagues and you do not hesitate to assemble desks and help colleagues with moving when we have an office shuffle.

• You partner up with IT during the onboarding and offboarding of colleagues, and make sure that all equipment is ready to use.

• Together with your colleagues from the People team you make sure that all life events are celebrated and that gifts for anniversaries, birthdays, and people who say goodbye are not forgotten.

• You will lead the 'Culture Club,' where you will collaborate with fellow colleagues to organize events, themed Monthly Meetings, and our famous Christmas party.

• We could go on and on, there are so many things to do as Office Manager (office projects, administration and arranging orders etc etc etc).
  

  About you

  • Exceptional at multitasking, prioritizing, and keeping things running smoothly in an office environment.

  • You have an eye for detail and like to keep things tidy and clean.

  • Fluent in Dutch and English, with excellent verbal and written communication skills.

  • A proactive thinker and do-er who can anticipate needs and doesn’t shy away from a challenging project.

  • When you start a project you make sure that it is completed well, and you’re creative when things don’t go as planned

  • Friendly, approachable, and ready to pitch in wherever needed to support our team.

  • You have a genuine enthusiasm for creating a positive and dynamic office environment.

  • You have at least 1 year of experience in a similar role.

  • You are based in or near Amsterdam and you're available for 40 hours per week.
    
    

    Excited and ready to join our team?

    TicketSwap is looking for the best and motivated talent out there no matter your nationality, gender, sexual preference or religious beliefs.

    Research shows that women and those in traditionally underrepresented groups tend to apply only if they check all the boxes. That’s a shame, as we want to build a diverse and inclusive team. If you know you’ve got what it takes but don’t quite meet every requirement for the role, we still encourage you to apply.

    Apply now – we'll take a look and get back to you as soon as possible!

    Proactive acquisition from 3rd parties is not appreciated.