Office Manager

Concern; Fleetwood (Berks County); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Account

401k with 2% match

Employee Assistance Program (EAP)

Job summary

Concern in Coatesville, PA seeks an Office Manager to oversee clerical and administrative staff, ensuring day-to-day operations run smoothly at multiple office locations. The role supports staff, coordinates workflows, and ensures timely, compliant office functions.

The position requires a high school diploma, 3 years of administrative office experience, and preferred supervisory experience. Some evenings may be required; a valid driver’s license and reliable transportation are necessary.

Qualifications

• High School diploma or equivalent
• 3 years of administrative office experience
• 1 year of office supervisory experience preferred

Responsibilities

• Supervise assigned staff, evaluate performance, and recommend employment actions.
• Monitor daily operations, run staff meetings, and coordinate training and coaching.
• Provide supervision, training and support following agency policies and procedures.
• Organize schedules and workflow of staff.
• Assist with hiring and training new administrative staff.
• Oversee clerical and support services to ensure timely and effective tasks.
• Assist staff with duties requiring higher or sensitive work.
• Manage office supply orders.
• Conduct regular preventative building and office safety checks.
• Oversee petty cash and reconcile bank deposits.
• Provide coverage for office staff during shortages.

Skills

Staff supervision

Training

Scheduling

Office operations

Customer service

Education

High School diploma or equivalent

3 years administrative office experience

1 year supervisory experience (preferred)

Job description

Office Manager (Full Time)
Location: Coatesville, PA

Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve.

We are searching for an Office Manager to oversee clerical and administrative support staff, ensuring that the day-to-day operations and general administrative functions operate smoothly and efficiently across each assigned office location. As the Office Manager, you will support staff in the Coatesville

What Do I Need?

Education and Experience
High School diploma or equivalent
AND
3 years of administrative office experience (required)
1 year of office supervisory experience (preferred)

Other Requirements

Maintains required state and federal criminal and child abuse clearances, credentials and/or licenses.
AND
A drivers license and reliable transportation are required.

What Will I Do?

• You will supervise assigned staff, evaluate employee performance, and make recommendations for employment actions to the Regional Administrative Manager or Human Resources as necessary.
• You will monitor daily operations, facilitates staff meetings, conducts staff training/coaching opportunities, and manages related administrative tasks promoting a growth mindset work atmosphere.
• You will deliver and document supervision, training, and support providing constructive and timely feedback following agency policies and procedures.
• You will organize and oversee the schedules and workflow of assigned staff.
• You will assist with hiring and training new administrative support staff.
• You will oversee clerical and support services, ensuring tasks are completed in a timely and effective manner.
• You will assist clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
• You will manage office supply orders.
• You will conduct regular preventative building and office safety checks.
• You will oversee petty cash funds to include reconciliation and bank deposits.
• You will provide or coordinate coverage for office support staff during expected or unexpected staffing shortages.

Hours of Work

• Typical work hours are Monday Friday during business hours.
• Ability to work outside a typical work schedule to include evenings may be required as job duties demand.
• Location of work varies between assigned office locations

What Will I Get?

Salary
$34,200-$41,800
*DOE*

Benefits

Medical-Eligible the first of the month following 60 days
Dental-Eligible the first of the month following 60 days
Vision (Agency Paid)-Eligible the first of the month following 60 days
Flexible Spending Account
401k + 2% match (additional annual discretionary match if you work 1,000 hours or more!)
Virtual Care Clinic & Prescription Services forALLemployees and dependents (up to 7 people)! (EMPLOYER PAID!) This includes Primary, Pharmacy and Urgent Care needs!
Generous PTO (Increases with Service Milestones)
Tuition Reimbursement
Mileage Reimbursement
11 Paid Holidays (Including your Birthday)
Employee Assistance Program (Resources for you and your family)
Short-Term Disability (Agency Paid)
Long-Term Disability (Agency Paid)
Life & AD&DD Insurance (Agency Paid)

EOE