Office Manager

Citizen Advocacy Center; Elmhurst (IL); Hybrid; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health care

Vacation

Profit-sharing

Job summary

Citizen Advocacy Center in Elmhurst, IL seeks an Office Manager/Administrative Assistant to support a small staff. Responsibilities include office operations, staff assistance, fundraising tasks, and website maintenance.

The role is full-time with a hybrid in-office/remote setup. Compensation ranges from $32,000 to $40,000, with health care, vacation, and potential profit-sharing after the introductory period.

Qualifications

• Ideal candidate is a team player, highly motivated, and detail-oriented with excellent computer, customer service, and organizational skills.
• Primary responsibilities include office management, staff assistance, fundraising assistance, and website maintenance.

Responsibilities

• Office management and staff assistance for a small team.
• Fundraising assistance including event planning and donor outreach.
• Website maintenance and content updates.

Skills

Team player

Detail-oriented

Communication

Organizational skills

Customer service

Computer skills

Tools

Salesforce

SquareSpace

Adobe PDF Editor

Adobe InDesign

Photoshop

Excel

Microsoft 365

Job description

The Organization

The Citizen Advocacy Center (“CAC”) is an award-winning, nonprofit organization dedicated to building democracy in the 21st century by strengthening the public’s capacities, resources, and institutions for self-government in the Chicagoland area. Now entering its 33 rd year, the CAC applies legal advocacy, community organizing, public policy analysis, media outreach, civic education, and litigation to foster the growth of citizen-initiated community engagement with government.

The CAC’s office is currently in Elmhurst, Illinois, a western suburb of Chicago.

Position Description

The CAC seeks a dynamic and diligent worker who supports the CAC’s mission and will fulfill the duties of an office manager and assistant to a small staff. The ideal candidate is a team player, highly motivated, and detail-oriented with excellent computer, customer service, and organizational skills.

Primary responsibilities include office management, staff assistance, fundraising assistance, and website maintenance.

Office Management Duties

• Open and close the CAC’s office during regular business hours.
• Act as the first point of contact for community members engaging with the CAC.
• Maintain a professional and welcoming environment for in-person, virtual, and off-site engagement of the public, public officials, volunteers, donors, and foundation representatives.
• Answer phones and general email communications, make appropriate referrals, respond to routine requests for information, and begin the intake process.
• Update and maintain all general organizational records and databases (paper, computer and cloud). Records include, but are not limited to, contact management databases, corporate records, finance records, existing and new work product, and organization calendar.
• Ensure that the office is running in optimal fashion, including arranging for maintenance repairs and technical service, maintaining necessary supplies, and acting as a liaison to organization’s contractors.
• Expedite the delivery of community lawyering services through activities such as compiling and collating information and organizing community events.
• Assist CAC staff to optimally work with a diverse array of volunteers, including the recruitment of student interns and adult volunteers and coordinating volunteer activity.
• Working knowledge of Salesforce, SquareSpace, Adobe PDF Editor, Adobe Indesign, Photoshop, Excel and Microsoft Cloud tools is a plus.

Fundraising Assistance Duties

• Assist the Executive Director in broad fundraising activities, which includes but is not limited to, planning and coordinating community and special events, compiling grant documents, and coordinating individual donor outreach.
• Update and maintain donor and contact databases and integrate content into work product databases for optimal use.
• Deliver varied correspondence to donors and the public that includes solicitations and donor acknowledgments through individual communications, bulk mail, email, and social media.
• Coordinate the layout of the newsletter and other print communications, coordinate production and facilitate bulk mailing (either with volunteers in-house or outsources).
• Assist the Executive Director in facilitating communications with the Board of Directors, planning quarterly board meetings, compiling board packets, and sending them to board members.

Social Media Duties

• Maintain website to keep content current.
• Under the direction of the Executive Director, post regularly to CAC’s social media.

Position Details

• Position: Full-Time, Hybrid In-Office/ Work from home.
• Compensation: $32,000- $40,000 with growth potential in accordance with growth of the organization and job performance.
• Benefits after initiative period include health care, vacation, and participation in a profit-sharing plan when vested.
• The CAC is an equal opportunity employer.

• Interested applicants should email a cover letter and resume to [e-mail], with the subject line indicating Office Manager Position. Visit www.citizenadvocacycenter.org for more information or call 630-833-4080.