Office Manager

Maryland Legal Aid; Easton (MD); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Paid time off

Sick leave

Holidays

Job summary

Maryland Legal Aid in Easton, MD seeks a full-time Office Manager to oversee administrative functions, filing, billing, and coordination with staff. The role supports attorneys and clients in a busy rural-urban office, ensuring efficient operations and compliance with MLA policies.

The ideal candidate has strong organization, excellent communication, and proficiency with Microsoft Office and case-management systems, plus experience managing office staff. Hybrid work options are available.

Qualifications

• Time management and organizational skills are essential.
• Professional and personable demeanor with strong written and oral communication.
• Experience handling high-volume workloads and prioritizing time-sensitive tasks.
• Expertise with Microsoft Office, Excel, and case management software such as Legal Server.
• Experience in law office procedures and management of office staff.

Responsibilities

• Maintain an accurate, updated filing system for all cases, in coordination with MLA supervisor directives.
• Support legal staff in a busy law firm environment, including client communication via email, phone, letter, or in-person visits.
• Order, document, store, and maintain office supplies.
• Maintain office calendars for leave, court dates, and meetings.
• Coordinate with Administrative Services Unit regarding vendors or contractors for the local office.
• Process personnel action forms to Human Resources.
• Perform other duties to meet administrative needs of the office.

Skills

Time management

Organizational skills

Communication skills

High-volume workloads

Law office management

Tools

Microsoft Office

Excel

Legal Server

Job description

Maryland Legal Aid (MLA) advocates with and for Marylanders experiencing poverty to achieve equity and social justice through free civil legal services, community collaboration, and systemic change.

Since 1911, Maryland Legal Aidhas provided high-quality legal aid to vulnerable, low-income people and communities – helping to remedy their civil legal issues and become empowered to overcome challenges, achieve stability and independence, and reach their goals. MLA also identifies and seeks to remedy systemic barriers. MLA’s core work includes eviction and foreclosure prevention, family law, children’s rights, consumer protection, securing public benefits, and access to healthcare. MLA advocates operate primarily through the courts, via individual representation of indigent clients, but also engage in impact litigation, public communication and outreach, and policy advocacy.

Through this holistic approach, Maryland Legal Aid serves to amplify the voices of tens of thousands of economically disadvantaged and vulnerable Marylanders each year and seeks to be a leader in the legal services field nationwide.

Job Summary:MLA announces a full-time office manager position available to qualified applicants in the Upper Eastern Shore office in Easton, MD. The office manager ensures that all administrative functions are met, providing administrative assistance, general office management, managing office billing, and maintaining an accurate and organized filing system for all cases.

Duties and Responsibilities:

• Maintain an accurate, updated filing system for all cases, both open and closed, in coordination with MLA supervisor directives;
• Work with Legal Staff to support their work and their needs in a busy, large law firm environment, which may include corresponding and communicating with clients via email, phone, letter, or in-person office visits.
• Order, document, store, and generally maintain office supplies.
• Maintain office calendars for leave, court dates, and meetings.
• Coordinate with the organization’s Administrative Services Unit regarding all vendors or other contractors who provide services to the local office.
• Process personnel action forms to Human Resources.
• Perform such other duties as assigned and required to meet the administrative needs of the office.

Qualifications:

• Excellent time management and organizational skills.
• Professional and personable demeanor.
• Excellent written and oral communication skills.
• Experience in handling a variety of high-volume workloads and prioritizing time-sensitive tasks.
• Expertise with Microsoft Office, Excel, and case management software such as Legal Server.
• Experience in law office procedures and management of office staff.

Work duties are typically performed in a general office setting with regular interaction via telephone, videoconference, instant messaging, email, and in-person. Certain work duties may be performed in a community setting.

The salary range for this position is $50,000.00 - $65,000.00. In addition, MLA provides employees with a generous benefits package that includes health, dental, vision, life insurance, a 401(k) retirement plan, two weeks paid time off, paid sick leave, 14 annual paid holidays, hybrid work options, and more!

Maryland Legal Aid is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic as established by law. We are committed to creating an inclusive and respectful workplace, reflective of our core values, for all employees.