Administrative Assistant

Maryland Legal Aid; Frederick (MD); On-site; USD 47,000 - 55,000; Full time

Job summary

Maryland Legal Aid seeks an administrative assistant in Frederick, MD, to greet visitors and guide them through the intake process, answer calls, and manage data entry and filing systems. The role supports the Frederick County Help Center and coordinates HR/IT document submissions.

The position requires 1–2 years of admin experience, strong communication skills, and proficiency with Microsoft Office. Salary ranges from $47,000 to $55,000 with a comprehensive benefits package.

Qualifications

• High School or GED equivalent.
• 1-2 years of administrative experience in an office setting or law firm.
• Strong written and verbal communication skills.
• Proficiency with technology and data entry.
• Experience using Microsoft Office and creating presentations.

Responsibilities

• Greet visitors and guide them through the intake process.
• Answer telephone calls and direct calls to relevant staff.
• Enter data accurately and efficiently.
• Order supplies.
• Maintain accurate, updated filing system for all matters in the Frederick County Help Center.
• Update online calendars.
• Coordinate submission of necessary human resources and information technology documents.
• Generate reports and other assignments as needed.
• Perform other duties as assigned by the supervisor.

Skills

Time management

Professional demeanor

Proficiency with technology

Microsoft Office

Excellent written and verbal沟通

Education

High School or GED Equivalent

Tools

Microsoft Office

Presentation software

Job description

Job Type

Full-time

Description

Maryland Center for Legal Assistance (MCLA)

expands access to justice by providing free, compassionate, innovative, and high-quality legal services. Through comprehensive legal advice, education, and collaboration with community partners, we empower all people, regardless of means or background, to navigate the civil legal system with confidence.

MCLA, through a contract with the Maryland Judiciary, operates Court Help Centers throughout Maryland to provide in-person and remote legal advice to civil litigants via phone, chat, email, and video conference. The Help Centers deal with a wide range of civil legal matters, including landlord-tenant, consumer matters such as debt collection and credit card cases, child support, and criminal record expungements to remove barriers to obtaining housing, employment, and child custody.

Job Description

• Greet visitors and guide them through the intake process.
• Answer telephone calls and direct phone calls to relevant staff.
• Enter data accurately and efficiently.
• Order supplies.
• Maintain accurate, updated filing system for all matters in the Frederick County Help Center.
• Update online calendars.
• Coordinate submission of necessary human resources and information technology documents.
• Generate reports and other assignments as needed.
• Perform other duties as assigned by the supervisor.

Requirements

Qualifications

• Good time management and organizational skills.
• A professional and personable demeanor.
• Proficiency with technology, including data entry.
• Excellent Written and oral communication abilities, including experience designing and making presentations.
• Well-versed in Microsoft Office and able to quickly grasp new technologies.

Required Education And Experience

• High School or GED Equivalent
• 1-2 years of administrative experience in an office setting or law firm

Benefits

The salary range for this position is $47,000 - $55,000. In addition, MLA provides employees with a generous benefits package that includes health, dental, vision, life insurance, a 401(k)-retirement plan, 2 weeks paid time off, paid sick leave, 14 annual paid holidays, and more.

Maryland Center for Legal Assistance is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic as established by law. We are committed to creating an inclusive and respectful workplace, reflective of our core values, for all employees.

Salary Description

$47,000 - 55,000