Office Manager

Pfeifer Roofing; Corvallis (OR); On-site; USD 50,000 - 70,000; Full time

Job summary

Pfeifer Roofing is seeking an experienced Office Manager to oversee branch operations from initial contact through project closeout. The role requires strong customer service, coordination across teams, and fluency in English.

You will manage communications, scheduling, and billing processes while ensuring a safe, efficient, and welcoming office environment. The ideal candidate has prior management experience, comfort with construction basics, and the ability to learn Pfeifer technologies.

Qualifications

• Must have proven management experience.
• Excellent written and verbal communication in English.
• Comfort with computer-based business systems and apps.
• Knowledge of construction basics helps.
• Willingness to learn Pfeifer business technologies.

Responsibilities

• Provide customer service at all times.
• Coordinate jobs and schedules.
• Answer phones and handle inquiries.
• Create contacts and jobs in JobNimbus.
• Schedule estimator appointments.
• Order eagle views and materials.
• Process dispatch forms and create work orders.
• Coordinate with superintendent, clients, and suppliers.
• Generate labor agreements and invoices.
• Assist with in-person applications and deposits.
• Manage onboarding/offboarding of employees.
• Maintain a clean, welcoming branch environment.
• Advocate Pfeifer experience in every interaction.
• Track job progress from appointment to in-progress.
• Gather close-out documents and finalize invoices.

Skills

Fast learner

Clear communication

Tech-savvy

Organizational skills

Management experience

Team player

Willingness to learn roofing/estim

Education

High school diploma or equivalent

Experience in construction/roofing

Tools

JobNimbus

Microsoft Office

CRM software

Job description

Position Title: Office Manager

Position Purpose and Objectives: Ensure the branch runs smooth from first contact to close out

Employment Status: Exempt (salaried) or Nonexempt (hourly)

Exudes Company Core Values:

• Safety Oriented
• Quality Work
• Hospitality
• Honesty/Integrity
• Growth Focused

Specific Duties, Functions, and Responsibilities:

• Customer Service at all times
• Job Coordinator at all times
• Answer phones, podium, google requests, etc…
• Create contacts and jobs in JobNimbus
• Set estimator appointments
• Order eagle views
• Issue Dispatch Authorization Forms
• Create Work Orders
• Order Materials
• Schedule with Superintendent
• Schedule with Clients
• Coordinate with Suppliers
• Generate Labor Agreements
• Help with in-person applications
• Take payments and deposit at bank
• On and off board employees
• Maintain a clean and welcoming branch environment
• Ensure your role within the Pfeifer experience
• Manage jobs from Appt Set to “in Progress”
• Gather all close out documents
• Generate Final Invoice
• Enhance the brand reputation in the region

Required Knowledge, Skills, and Abilities:

• Fast learner
• Clear and effective communication; verbal, nonverbal, written, and auditory
• Technologically sound using a computer, tablet, phone, and all company platforms
• Strong Organizational Skills and ability to multi-task
• Manager role experience
• Willingness to learn and become a professional in the realm of roofing and estimating
• Ability to work both independently and as a team
• Gets it, wants it, and has capacity to do it

Education and Experience:

Essential

• Previous management experience
• Customer service experience
• Fluent in all English communication skills; verbal and visual
• Knows the construction basics
• Ability to use/learn Pfeifer business technologies

Preferred

• Dispatch manager experience
• Bilingual English/Spanish

The duties of the Office Manager position may be reasonably modified occasionally at Pfeifer Roofing, Inc’s discretion.