Office Manager

South Lake Gastroenterology, INC; Clermont (FL); On-site; Full time

Job summary

An established healthcare provider in Clermont is on the lookout for a motivated office manager to lead their specialty practice. This role involves overseeing daily operations, implementing effective policies, and fostering a positive work environment for team members. The ideal candidate will have a strong background in medical office management, possess excellent leadership skills, and be adept at navigating the complexities of healthcare administration. If you are passionate about enhancing patient care and driving operational excellence, this is your chance to make a significant impact in a supportive and dynamic setting.

Benefits

401(k)

Health insurance

Paid time off

Retirement plan

Profit Sharing

Qualifications

• 2+ years of medical practice management experience required.
• Computer literate with exposure to billing and practice management systems.

Responsibilities

• Implement policies and procedures for the practice.
• Direct and supervise team members at assigned site locations.
• Ensure compliance with health practice laws and regulations.

Skills

Problem-solving

Quality assurance

Initiative and judgment

Interpersonal skills

Education

Associate's Degree

Tools

Electronic Health Record (E.H.R)

Billing systems

Practice management systems

Microsoft Office

Job description

Job Description

Medical Office in Clermont is seeking an experienced, high energy office manager for a specialty practice in Clermont, Florida. This is a specialist practice - 2 years of Medical practice management experience is required. Must be familiar with formulating and implementing practice policies and procedures with experience managing team members.

The practice manager is responsible for the efficient daily operations of the practice, while providing positive leadership to all practice team members. They work closely with the practice Administrator developing business strategies and dealing with daily operations. This professional is in charge of making sure the practice is running smoothly and successfully.

Responsibilities Include

1. Implement policies and procedures for the practice.
2. Direct and supervise team members at assigned site locations.
3. Responsible for evaluating team member needs to ensure adequate staffing.
4. Immediately resolves issues that may arise among team members and carry out regular team members performance checks in accordance with office policies.
5. Encourages good relationships between team members and patients, making sure patients are aware of services available and helping them to access it.
6. Prioritizes and/or manages team member workload, appropriately assigning duties to them.
7. Adjusts schedules as needed during team members absences; monitors attendance.
8. Review weekly time records of office team; monitor overtime.
9. Maintain a positive and professional attitude with all internal and external customers.
10. Ensure that laws that guide health practice are adhered to at all times by regularly reviewing office policies.
11. Facilitate and provide specialized training as needed.
12. Cross-trained in all areas of the office.
13. Other duties as assigned.

Knowledge

1. Knowledge of Electronic Health Record (E.H.R)
2. Billing experience
3. Knowledge of medical terminology.
4. Knowledge of front office processes to include end-of-day procedures.
5. Knowledge of practice management systems functionalities and proper administration of information that should be captured and maintained in the system.
6. Knowledge of principles of employee development to ensure appropriate training and mentoring of team members.
7. Knowledge of office technology, Microsoft Office.
8. Sufficient knowledge of policies and procedures to accurately answer questions from internal and external customers.
9. Knowledge and understanding of patient confidentiality HIPAA guidelines.

Skills

1. Skill in identifying problems, researching, and recommending solutions.
2. Skill in developing and maintaining high level of quality care/quality assurance.
3. Skill in exercising high degree of initiative, judgment, discretion, and decision making.
4. Skill in establishing and maintaining effective working relationships with other employees, organizations, and the public.

Education and Experience

Associate's Degree from a College or university and three or more years of related experience; or equivalent combination of education and experience.

Previous supervisory or team lead experience preferred.

Computer literate with exposure to billing and practice management systems, MIPS experience required.

Job Type

Full-time

Salary

$25.00 - $30.00 per hour

Benefits

• 401(k)
• Health insurance
• Paid time off
• Retirement plan
• Profit Sharing

Schedule

8 hour shift, Monday to Friday

Education

Associate (Preferred)

Experience

Medical Office Management Experience: 2 years (Required)

Work Location

In person