Office Manager

Astera Cancer Care; City of Troy (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

New York Oncology Hematology (NYOH) is seeking an experienced Practice Administrator to oversee front office activities and coordinate operations across multiple Capital Region sites, including Troy. You will work with physicians, patients, and staff to drive profitability and growth while maintaining compliance with accreditation standards.

The role requires a Bachelor's degree in healthcare management and at least three years in healthcare management with supervisory experience.

Qualifications

• Bachelor's degree in healthcare management or related field.
• Minimum three years’ experience in healthcare management, including at least two years in a supervisory capacity.

Responsibilities

• Develops and establishes policies, procedures, and objectives.
• Analyzes general and specific business conditions as they relate to operational issues.
• Oversees development of systems (manual and automated) to support practice-wide activities.
• Coordinates surgical procedures by managing doctor calendars, booking operating rooms, obtaining insurance authorizations, and instructing patients on pre-operative requirements.
• Ensures biopsy slides, reports and other pertinent information are available prior to the surgery date.
• Meets proficiency standards in use of all operating systems and can perform all front end functional roles.
• Ensures the office is adequately staffed, floats staff between functional areas as needed and coordinates with Supervisors at other sites to arrange float coverage.
• Promotes effective communication and adequate information flow within the practice.
• Prepares periodic reports as necessary or required.
• Oversees practice compliance with appropriate accreditation body standards.
• Oversees all site staff in conjunction with department leaders.

Skills

Healthcare management

Supervisory experience

Education

Bachelor's degree in healthcare management or related business field

Job description

Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation.

Job Description:

Pay Range: $80,000 to $100,000

SCOPE:

Manages practice activities and assigned operational area, including overseeing and coordinating all Front Office functions. Serves as a liaison between practice manager, physicians, patients, and staff at home site and other New York Oncology Hematology sites. Assists with the development of practice objectives to ensure financial profitability through short and long range planning in order to achieve and maintain growth. Continually evaluates practice strategies and plans to meet changing national, state, and local needs, in conjunction with executive leadership team as needed. Supports and adheres to the New York Oncology Hematology’s Core Values, Compliance Program, to include the Code of Ethics and Business Standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develops and establishes policies, procedures, and objectives. Ensures their adequate execution, compliance, and updates.
• Analyzes general and specific business conditions as they relate to operational issues and advises supervisor on these matters.
• Within scope of authority, oversees the development of systems (both manual and automated) to properly support practice-wide activities based upon business needs.
• Coordinates surgical procedures by managing doctor calendars, booking operating rooms, obtaining insurance authorizations, and instructing patients on pre-operative requirements.
• Ensures biopsy slides, reports and other pertinent information is available prior to the surgery date.
• Meets proficiency standards in use of all operating systems and can perform all front end functional roles.
• Ensures the office is adequately staffed, floats staff between functional areas as needed and coordinates with Supervisors at other sites to arrange float coverage.
• Promotes effective communication and adequate information flow within the practice.
• Prepares periodic reports as necessary or required.
• Oversees practice compliance with appropriate accreditation body standards.
• Oversees all site staff in conjunction with department leaders.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Bachelor's degree (or equivalent) in healthcare management or related business field. Minimum three years’ experience in healthcare management, including at least two years in a supervisory capacity.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires sitting for long periods of time. Some bending and stretching required. Adequate finger dexterity and feeling to perform keyboarding and substantial repetitive motions involving the wrists, hands and/or fingers. Requires vision and hearing corrected to normal range. Must be able to view computer screen and printed material accurately. Occasionally lifts and carries items weighing up to 40 lbs.

Build a Career That Makes a Difference At New York Oncology Hematology (NYOH), we’re more than just the Capital Region’s leader in cancer care and blood disorders—we’re a team of passionate professionals united by a shared mission: to provide compassionate, cutting-edge care to thousands of patients each year. With six state-of-the-art cancer centers across Albany, Amsterdam, Clifton Park, Hudson, and Troy—and a dedicated women’s imaging center, Akira Medical Imaging + Wellness—we bring advanced treatment close to home. Our team includes 35 board-certified physicians and more than 300 cancer care specialists, all working together across medical oncology, radiation oncology, hematology and gynecologic oncology and surgery. At NYOH, we are committed to delivering excellent health care to help our patients continue to tell their story. If you’re looking for more than just a job—if you want a career with purpose—join us and be part of a community that’s changing lives and shaping the future of cancer care.