Office Manager

New York Oncology Hematology; City of Troy (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

New York Oncology Hematology seeks a Practice Administrator to oversee front-office operations across Capital Region sites and drive financial profitability.

You will coordinate calendars, staffing, reporting, and accreditation adherence while partnering with leadership to align operations with patient care goals.

Required: Bachelor’s in healthcare management and at least three years of healthcare management experience, including two years supervising staff.

Qualifications

• Bachelor’s degree in healthcare management or related business field.
• Minimum three years’ experience in healthcare management.
• At least two years in a supervisory capacity.

Responsibilities

• Develops and establishes policies, procedures, and objectives; ensures execution, compliance, and updates.
• Oversees the development of systems to support practice-wide activities.
• Coordinates surgical procedures by managing calendars, booking operating rooms, and authorizations.
• Ensures biopsy slides, reports, and pertinent information are available prior to surgery.
• Meets proficiency standards in operating systems and front-end roles.
• Ensures adequate staffing and coordinates float coverage with site Supervisors.
• Promotes effective communication and information flow within the practice.
• Prepares periodic reports as necessary.
• Oversees compliance with accreditation standards and site staff.

Skills

Healthcare management

Supervisory experience

Education

Bachelor's degree in healthcare management

Job description

• Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments
• Access opportunities for professional growth and continuing education.
• Work alongside a collaborative and compassionate team of experts dedicated to making a difference.
• Enjoy the convenience of multiple locations throughout the Capital Region.
• Contribute to groundbreaking clinical trials that shape the future of oncology care.

Why Join Us?

• Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments
• Access opportunities for professional growth and continuing education.
• Work alongside a collaborative and compassionate team of experts dedicated to making a difference.
• Enjoy the convenience of multiple locations throughout the Capital Region.
• Contribute to groundbreaking clinical trials that shape the future of oncology care.

Discover your career potential with a practice dedicated to excellence and innovation.

Job Description

Pay Range: $80,000 to $100,000

Scope

Manages practice activities and assigned operational area, including overseeing and coordinating all Front Office functions. Serves as a liaison between practice manager, physicians, patients, and staff at home site and other New York Oncology Hematology sites. Assists with the development of practice objectives to ensure financial profitability through short and long range planning in order to achieve and maintain growth. Continually evaluates practice strategies and plans to meet changing national, state, and local needs, in conjunction with executive leadership team as needed. Supports and adheres to the New York Oncology Hematology’s Core Values, Compliance Program, to include the Code of Ethics and Business Standards.

Essential Duties And Responsibilities

• Develops and establishes policies, procedures, and objectives. Ensures their adequate execution, compliance, and updates.
• Analyzes general and specific business conditions as they relate to operational issues and advises supervisor on these matters.
• Within scope of authority, oversees the development of systems (both manual and automated) to properly support practice-wide activities based upon business needs.
• Coordinates surgical procedures by managing doctor calendars, booking operating rooms, obtaining insurance authorizations, and instructing patients on pre-operative requirements.
• Ensures biopsy slides, reports and other pertinent information is available prior to the surgery date.
• Meets proficiency standards in use of all operating systems and can perform all front end functional roles.
• Ensures the office is adequately staffed, floats staff between functional areas as needed and coordinates with Supervisors at other sites to arrange float coverage.
• Promotes effective communication and adequate information flow within the practice.
• Prepares periodic reports as necessary or required.
• Oversees practice compliance with appropriate accreditation body standards.
• Oversees all site staff in conjunction with department leaders.
• Other duties as assigned.

Minimum Qualifications

Bachelor's degree (or equivalent) in healthcare management or related business field. Minimum three years’ experience in healthcare management, including at least two years in a supervisory capacity.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires sitting for long periods of time. Some bending and stretching required. Adequate finger dexterity and feeling to perform keyboarding and substantial repetitive motions involving the wrists, hands and/or fingers. Requires vision and hearing corrected to normal range. Must be able to view computer screen and printed material accurately. Occasionally lifts and carries items weighing up to 40 lbs.