Office Manager

Fagan & Fagan, LLP; Cerritos (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Fagan & Fagan, LLP, located in Cerritos, CA, is looking for an Office/Project Manager who will be integral to our business operations. The ideal candidate must demonstrate leadership skills and a solution-oriented approach.

This role includes managing administrative tasks, overseeing teams, and ensuring project completion. Ideal candidates have a BA/BS degree and experience in team supervision and customer service.

Join us for a lasting career with a firm committed to excellence.

Qualifications

• 1 year of direct executive support experience.
• 3+ years of experience leading & directly supervising a team.
• 3+ years experience in customer service, client management, and support.

Responsibilities

• Manage administrative tasks and train support staff.
• Document processes and ensure compliance.
• Interact with clients and ensure project satisfaction.

Skills

Leadership

Customer service

Project management

Communication

Education

BA/BS degree or equivalent practical experience

Tools

Office applications

Job description

Fagan & Fagan, LLP provides bookkeeping, payroll, accounting, tax, and business management consulting services to a broad range of business enterprises and individuals. We are proud to provide an exceptional level of service to every client and a quality product second to none.

The businesses served range in size and organization from very small, service-based, sole-proprietorships to multi-million dollar corporate enterprises in the areas of food & beverage, retail trade, real estate investment, manufacturing, and international wholesale distribution. Additionally, community-based non-profit organizations ranging from nation-wide fraternities and sororities, to public school-related associations, international children’s aid groups, and local religious organizations are served by the practice.

The firm also works with a broad range of individuals from high-net-worth to the average taxpayer to foreign nationals working to remain compliant under American tax law. We provide competency, strategy, and education in relation to the completion of their annual tax compliance needs.

Job Description

We are seeking an energetic, ambitious, smart, driven, and experienced Office/Project Manager to join our team of professionals. We are a well-established (est.1976) and successful CPA firm located in Cerritos, CA. This position is for IMMEDIATE hire.

As the Office Manager, you're at the heart of our company's business operations and activities and the soul that keeps the entire team moving forward. The ideal candidate will be ambitious to grow with increased responsibility and take on management duties. This position requires a high level of attention to detail, a positive attitude, flexibility, enthusiasm, dependability, discretion, and trustworthiness.

In this role, you will wear many hats. You will work on project management, some HR and Executive Assistant functions including payroll, engagement support, client on-boarding, and serving as the "go-to" person for all office needs.

You will supervise and manage both the administrative and accounting teams directly, and work alongside the firm partners and CPAs to ensure the entire company is working towards a unified goal. You will coordinate with our clients to ensure projects are completed timely and on-budget, and be involved in every aspect of the firm's success. You will contribute to the overall joy of working at the firm and help to shape our persona allowing us to attract the best talent and client relationships for years to come.

Responsibilities

• Perform an extensive array of administrative tasks (manage calendars, book travel, plan events and schedule facilities and equipment). Manage and train administrative support staff.
• Build efficiency and effective responsiveness into existing operations, and help define new operational strategies.
• Document all processes and ensure compliance
• Manage project due dates, materials, and budgets
• Interact with clients and staff to ensure effective execution of all services and guarantee client satisfaction upon completion of projects.
• Build community relationships and work with Partners to effectively grow the organization
• Hire, train, mentor, engage, supervise, and motivate the entire team

We are looking for someone that can set the example of excellence within our organization.

Qualifications

• BA/BS degree or equivalent practical experience.
• 1 year of direct executive support experience.
• 3+ years experience leading & directly supervising a team
• 3+ years experience in customer service, client management, and support

Preferred qualifications:

• Experience serving as a project lead from conception to completion.
• Interest and experience in using technology to improve work efficiency.
• Demonstrated knowledge of process, project and program management theory and practices, with the ability to apply them when solving operational issues.
• Ability to look at a process, identify its weaknesses, and then improve upon it ensuring the maximum amount of efficiency and productivity from the process
• Ability to quickly learn new tools and technologies.Ability to adhere to the expectation of complete confidentiality on all business matters.
• Ability to effectively communicate and collaborate with a diverse range of people and job functions.
• Computer savvy with proficiency in general office applications and business machines
• Accurate and fast Data-Entry; Typist
• Smart, confident, capable, and highly recommended by the people you have worked for and directly supervised.

Additional Information

Fagan & Fagan, LLP is quickly growing and we a need a strong and motivated leader to help us forge the way into the future. This job offers a great opportunity for involvement with all aspects of running a small firm and a life-long career to the right candidate. We can't wait to meet you!

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