Office Manager

ChiroFirst Alliance; Central Point (OR); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive pay DOE

PTO

Paid Holidays

401(k) (if applicable)

Employee Wellness Benefits

Team-oriented work environment

Job summary

Southern Oregon Chiropractic & Wellness is seeking an experienced Office Manager to lead daily clinic operations, ensuring exceptional patient service and efficient workflows in a multidisciplinary wellness setting.

The role requires a positive leader who can coach front office staff, manage scheduling and operations, and drive performance while upholding HIPAA, OSHA, and quality standards. Competitive benefits and a collaborative culture await.

Qualifications

• Minimum of 2 years of leadership or management experience (healthcare preferred).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to lead and motivate a diverse team.
• Experience with scheduling, customer service, and administrative operations.
• Proficiency with Microsoft Office and electronic medical record (EMR) systems.

Responsibilities

• Lead, coach, and support front office staff while fostering a positive team culture.
• Oversee daily clinic operations and ensure smooth patient flow.
• Ensure exceptional patient service from check-in through check-out.
• Manage staff scheduling and coordinate coverage as needed.
• Train, mentor, and develop team members.
• Monitor clinic performance metrics and implement process improvements.
• Maintain compliance with company policies, HIPAA regulations, OSHA standards, and clinic procedures.
• Monitor patient scheduling, registration accuracy, insurance verification, and co-pay collections.
• Assist with conflict resolution and patient concerns professionally and compassionately.
• Work collaboratively with providers and leadership to improve clinic efficiency and patient satisfaction.
• Oversee inventory and office supply management.
• Support recruiting, onboarding, and employee training initiatives.
• Participate in leadership meetings and contribute to organizational growth.

Skills

Leadership experience

Communication skills

Organizational skills

Team development

Scheduling experience

Customer service

Problem solving

Tools

Microsoft Office

EMR systems

Job description

Why Join Southern Oregon Chiropractic & Wellness?

At Southern Oregon Chiropractic & Wellness, we believe healthcare is about more than treating symptoms- it's about improving lives. Our multidisciplinary approach allows patients to receive comprehensive care in one location while our employees enjoy working alongside dedicated professionals who truly support one another.

If you're looking for a rewarding leadership opportunity where you can make a meaningful impact on both patients and your team, we'd love to hear from you!

Office Manager

Southern Oregon Chiropractic & Wellness

Location: Central Point, Oregon
Job Type: Full-Time

Join Our Team!

Southern Oregon Chiropractic & Wellness is seeking an experienced, motivated, and compassionate Office Manager to lead the daily operations of our growing multidisciplinary wellness clinic. Our team is dedicated to providing exceptional patient care through a collaborative approach that includes Chiropractic, Medical, Behavioral Health, Massage Therapy, Acupuncture, and Dental.

We are looking for a positive leader who thrives in a fast-paced healthcare environment, enjoys building strong teams, and is passionate about creating an outstanding patient experience.

Position Summary

The Office Manager is responsible for overseeing the day-to-day operations of the clinic while ensuring exceptional customer service, efficient workflows, and a positive work culture. This individual will provide leadership to front office staff, maintain operational excellence, support providers, and help drive the overall success of the clinic.

Key Responsibilities

• Lead, coach, and support front office staff while fostering a positive team culture.
• Oversee daily clinic operations and ensure smooth patient flow.
• Ensure exceptional patient service from check-in through check-out.
• Manage staff scheduling and coordinate coverage as needed.
• Train, mentor, and develop team members.
• Monitor clinic performance metrics and implement process improvements.
• Maintain compliance with company policies, HIPAA regulations, OSHA standards, and clinic procedures.
• Monitor patient scheduling, registration accuracy, insurance verification, and co-pay collections.
• Assist with conflict resolution and patient concerns professionally and compassionately.
• Work collaboratively with providers and leadership to improve clinic efficiency and patient satisfaction.
• Oversee inventory and office supply management.
• Support recruiting, onboarding, and employee training initiatives.
• Participate in leadership meetings and contribute to organizational growth.

Qualifications

Required:

• Minimum of 2 years of leadership or management experience (healthcare preferred)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to lead and motivate a diverse team
• Experience with scheduling, customer service, and administrative operations
• Proficiency with Microsoft Office and electronic medical record (EMR) systems
• Ability to problem solve and adapt in a fast-paced environment

Preferred:

• Experience in a chiropractic, medical, dental, physical therapy, or multidisciplinary healthcare setting
• Knowledge of insurance verification and medical office workflows
• Experience with performance coaching and team development

What We're Looking For

We're searching for someone who is:

• A servant leader who enjoys helping others succeed
• Positive, dependable, and solutions-focused
• Professional with excellent customer service skills
• Organized and detail-oriented
• Adaptable and calm under pressure
• Passionate about improving patient care and clinic operations

We value our employees and offer a competitive benefits package, including:

• Competitive pay (DOE)
• Paid Time Off (PTO)
• Paid Holidays
• 401(k) (if applicable)
• Employee Wellness Benefits
• Supportive, team-oriented work environment

Why Join Southern Oregon Chiropractic & Wellness?

At Southern Oregon Chiropractic & Wellness, we believe healthcare is about more than treating symptoms- it's about improving lives. Our multidisciplinary approach allows patients to receive comprehensive care in one location while our employees enjoy working alongside dedicated professionals who truly support one another.

If you're looking for a rewarding leadership opportunity where you can make a meaningful impact on both patients and your team, we'd love to hear from you!

Southern Oregon Chiropractic & Wellness is an Equal Opportunity Employer and celebrates diversity in the workplace.