Office Manager

Burlington Academy of Dance & Arts; Burlington (NC); On-site; USD 20,000 - 29,000; Part time

Job summary

Burlington Academy of Dance & Arts (BADA) is seeking a warm, highly organized part-time Office Manager to join our team in Burlington, NC. The role focuses on a welcoming front office, accurate administration and support during registration periods, performances and events.

The Office Manager will be the first point of contact for families, manage registrations, billing support, and maintain studio records, with opportunities to grow hours as BADA expands. This is an on-site, part-time position.

Qualifications

• Experience in office or administrative work is welcomed but not required.
• Patient, welcoming and service-oriented approach to families and students.
• Ability to learn and use studio-management software and general data entry.

Responsibilities

• Welcome and assist current and prospective students and families in person, by phone and by email.
• Provide class information and assist with trials, registration and general questions.
• Accurately manage registrations, schedule changes and student/family records.

Skills

Excellent communication

Organized

Customer service

Attention to detail

Professional demeanor

Written/verbal communication

Tech-savvy / learning software

Tools

Studio-management software

Billing/invoicing software

Databases

Job description

Office Manager — Burlington Academy of Dance & Arts

Burlington Academy of Dance & Arts (BADA) is seeking a warm, highly organized and dependable part-time Office Manager to join our team as we celebrate our 40th year.

The Office Manager is an essential part of the BADA experience. Often the first point of contact for current and prospective families, this person helps ensure that everyone who enters, calls or contacts BADA feels welcomed, informed and cared for. At the same time, the Office Manager keeps the many administrative details of a busy dance academy organized, accurate and moving forward.

We are looking for someone who genuinely enjoys people, notices the details, follows through, takes appropriate initiative and takes pride in helping an organization run well.

Responsibilities include:

• Welcome and assist current and prospective students and families in person, by phone and by email
• Provide class information and assist with trials, registration and general questions
• Accurately manage registrations, schedule changes and student/family records
• Coordinate and document trial classes, make-up classes and related follow-up
• Learn and become highly proficient in BADA’s studio-management software
• Assist with routine billing and account questions and refer exceptions appropriately
• Maintain reliable systems for tracking questions, requests and tasks through completion
• Support merchandise and dancewear sales, payments, inventory and supplies
• Maintain an organized, professional and welcoming front office
• Assist with forms, lists, schedules, data entry and routine office communications
• Provide administrative support during registration periods, performances and special events
• Communicate important information to the appropriate faculty/staff member and ensure needed follow-up occurs

The person we’re looking for is:

• Warm, professional and genuinely service-oriented
• Exceptionally organized and attentive to detail
• Dependable, with excellent follow-through
• A strong written and verbal communicator
• Comfortable learning technology, databases and new software
• Able to prioritize and remain calm in a busy environment with frequent interruptions
• Able to take appropriate initiative without requiring constant direction
• Comfortable communicating with children, teenagers and adults
• Able to exercise good judgment, discretion and confidentiality
• Someone who asks when unsure rather than guessing and knows when a question or decision should be referred to someone else

Previous experience in office or administrative work, customer service, education, hospitality, nonprofit administration, youth programming or performing arts administration is welcomed but is not required. Dance experience is welcomed but is not required. Organization, communication, judgment, warmth and follow-through matter more to us than a particular professional background.

Schedule & Compensation

This is a permanent, part-time, on-site position in Burlington, NC.

• $18/hour starting pay
• 14–20 hours per week, with 14 hours guaranteed
• Primarily Monday–Thursday afternoons/evenings
• Some additional availability for administrative projects, registration periods, performances and special events is desirable

Regular Monday–Thursday afternoon/evening availability is important for this position.

Opportunity for Growth

This position has the potential to grow in hours, responsibilities and compensation as BADA grows and as the successful candidate demonstrates strong performance, initiative and leadership within the role. Future expansion will depend on individual performance, organizational needs and BADA’s ability to support an expanded role.

About BADA

For 40 years, Burlington Academy of Dance & Arts has provided high-quality dance and arts education in a welcoming, supportive environment where students can grow as artists and as people.

We are especially interested in finding someone who wants to become a trusted, dependable part of the BADA community and contribute to its continued success.

• Burlington Academy of Dance & Arts is an equal opportunity employer.