Office Manager

Nextaff; Biloxi (MS); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Nextaff is seeking a strategic Practice Administrator / Operations Manager for a growing healthcare practice in Biloxi, Mississippi. This is a full-time leadership role focused on optimizing daily operations, building scalable systems, and guiding teams to higher performance.

You will develop workflows, monitor KPIs, manage budgets, and foster a culture of accountability and continuous improvement, with a comprehensive benefits package and meaningful long-term career growth.

Qualifications

• 5+ years of management, operations, or practice administration experience preferred.
• Strong leadership, communication, and organizational skills.
• Experience managing KPIs, budgets, and operational performance.
• Ability to build systems, improve workflows, and lead change.
• Healthcare, dental, medical, or professional services leadership experience preferred.

Responsibilities

• Develop and improve workflows, SOPs, scheduling, onboarding, and operational processes.
• Create accountability systems that improve efficiency and consistency.
• Identify and implement process improvements that enhance productivity and service.
• Monitor KPIs including production, collections, payroll, overhead, accounts receivable, schedule utilization, and conversion metrics.
• Assist with budgeting and operational planning.
• Recruit, hire, onboard, coach, and retain high-performing employees.
• Conduct regular performance reviews and one-on-one coaching sessions.
• Build a culture focused on accountability, teamwork, and continuous improvement.

Skills

Leadership

Communication

Organizational skills

KPI management

Process improvement

Job description

Practice Administrator / Operations ManagerFull-Time | Salary: $70,000–$75,000 DOE | Comprehensive BenefitsProfessional Opportunity

An established, growing healthcare practice is seeking a strategic and highly organized Practice Administrator / Operations Manager to oversee daily operations, build scalable systems, lead teams, and drive business performance. This leadership role is ideal for someone who thrives on improving processes, developing people, and creating operational excellence.

Essential Responsibilities

Operations & Systems Development

• Develop and improve workflows, SOPs, scheduling, onboarding, and operational processes.
• Create accountability systems that improve efficiency and consistency.
• Identify and implement process improvements that enhance productivity and service.

Business Performance & Financial Management

• Monitor KPIs including production, collections, payroll, overhead, accounts receivable, schedule utilization, and conversion metrics.
• Analyze business performance and implement solutions to improve profitability and efficiency.
• Assist with budgeting and operational planning.

Leadership & Team Development

• Recruit, hire, onboard, coach, and retain high-performing employees.
• Conduct regular performance reviews and one-on-one coaching sessions.
• Build a culture focused on accountability, teamwork, and continuous improvement.

Organizational Leadership

• Oversee daily operations while supporting long-term strategic growth.
• Partner with ownership to improve business performance and operational consistency.
• Develop systems that reduce reliance on day-to-day owner involvement.

Qualifications

• 5+ years of management, operations, or practice administration experience preferred.
• Strong leadership, communication, and organizational skills.
• Experience managing KPIs, budgets, and operational performance.
• Ability to build systems, improve workflows, and lead change.
• Healthcare, dental, medical, or professional services leadership experience preferred.

Compensation & Benefits

• Salary: $70,000–$75,000 annually DOE
• Comprehensive benefits package
• Full-time leadership opportunity
• Long-term career growth#INDMSGC