Office Manager

LE018 Zelis Healthcare, LLC; Atlanta (GA); On-site; USD 52,000 - 68,000; Full time

Job summary

Zelis Healthcare, LLC is seeking an Office Manager for our Atlanta, GA office. This full-time, in-office role runs Monday to Friday with 8:30am–5:00pm hours.

Responsibilities include reception, visitor management, supply tracking, mail handling, onboarding, event support, and facilities coordination. Ideal candidates will have 2–3 years of relevant experience, strong Microsoft Office skills, excellent communication, and the ability to multitask in a fast-paced environment while maintaining

Qualifications

• 2-3 years equivalent relevant work experience.
• Demonstrated experience in event coordination.
• Strong experience in Microsoft Office Suite (Excel, PowerPoint, Word).
• Excellent written, verbal, negotiation, and planning skills.
• Hands-on approach in a fast-paced environment with flexibility and professionalism.
• Excellent communication and influencing skills at all levels; calm under pressure.
• People skills with diverse audiences and vendor collaboration.

Responsibilities

• Open and maintain reception/lobby area.
• Distribute visitor badges and collect at end of visit.
• Manage visitors, vendors, and enter Zelis' space per protocols.
• Track stock and reorder kitchen/office supplies.
• Update facilities documents and compose communications.
• Manage first aid kits and weekly lunch vouchers.
• Process requisitions for supplies and equipment.
• Handle inbound/outbound mail and packages.
• Tour space weekly; report issues to facilities manager.
• Stock conference rooms; clean workstations when needed.
• Submit work orders and follow through to completion.
• Support new hire onboarding and space preparation.
• Assist with in-office meetings, catering, and logistics.
• Coordinate floorplan and policies with facilities team.
• Act as evacuation team member/coordinator.
• Disseminate building communications to location list.
• Support special initiatives and cross-team office needs.

Skills

Event coordination

Office administration

Communication

Vendor relations

Project management

Organizational skills

Problem solving

Tools

Microsoft Office

Job description

A Little About Us

At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

Office Manager (to backfill Taylor Severy's position in Atlanta, GA office who will be taking the Office Manager position in Morristown, NJ replacing Jimaye Frage who accepted another position within Zelis).

This is an in office role Monday - Friday.

Job Description

Office Manager – Atlanta, GA Full-time in‑office role Hours: 8:30am – 5:00pm (Monday – Friday).

• Open and maintain reception/lobby area.
• Distribute visitor badges/collect at end of stay.
• Responsible for the management of all visitors, vendors, etc. Follow Zelis protocols as it pertains to entering Zelis’ space. Provide security team monthly visitor logs for reporting/auditing purposes.
• Track/order/stock all kitchen and office supplies.
• Work with facilities leads to update facilities documents and/or compose communications.
• Manage stocking of first aid kits.
• Manage weekly lunch vouchers.
• Process requisitions for supplies and equipment (non-project based).
• Handling of all incoming/outgoing USPS/carrier packages.
• Scanning of specific departmental mail (legal, tax, etc.).
• Tour the entire space weekly to ensure it is clean and in order. Report any issues to facilities manager.
• Stock larger conference rooms with supplies (pads, pens, etc.).
• Clean out workstations/offices when necessary.
• Submit work orders with property management follow through until completion.
• New hire onboarding (preparation of space, building access, signage, etc.).
• Manage all facility location activities.
• Assist with in-office meetings to include setting up meetings, catering, food deliveries, etc.
• Floorplan coordination.
• Work with facility team members on policies and procedures.
• Emergency evacuation team member/coordinator.
• Disseminate relevant Zelis/building related communications to location’s distribution list.
• Supports Facilities team/projects and any special initiatives as needed.
• Assist other teams (Zelis Cares, Executive Assistants, etc.) with in-office needs, as necessary.
• Assist Facility Manager with projects and special initiatives as assigned.

Job Requirements

• 2-3 years equivalent relevant work experience.
• Demonstrated experience in event coordination.
• Strong experience in Microsoft Office Suite. (Excel, PowerPoint, Word).
• Excellent written, verbal, negotiation, and planning skills.
• Have a “hands on” approach working in a fast-paced environment, solve problems effectively and creatively while maintaining a high level of flexibility, professionalism.
• Excellent communication and influencing skills at all levels of the organization; calm under pressure.
• People skills with ability to interact with diverse audiences.
• Proven positive experience collaborating with vendors/stakeholders.
• Ability to work independently and as a member of a team.
• Ability to manage multiple projects and priorities simultaneously.
• Excellent organizational skills.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In‑office work and activities vary based on work and team objectives in accordance with Company policies. While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in‑office presence is guided by team and business needs rather than a fixed weekly schedule.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [e-mail].

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.