Provider Solution Consultant

Zelis; Georgia; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Zelis is actively seeking a senior account leader to manage top-tier client relationships and drive long-term strategic value across healthcare payers, providers, and consumers. The role emphasizes aligning product development with client needs, guiding multi-year plans, and resolving high-stakes negotiations.

Ideal candidates bring demonstrated seniority in enterprise accounts, exceptional communication, and a track record of influencing client strategy in complex organizations.

Qualifications

• Experience managing top-tier enterprise accounts.
• Strong written and verbal communication.
• Ability to influence client strategy and drive long-term value.

Responsibilities

• Own relationships with top-tier clients or partners.
• Lead relationships with enterprise-level clients, ensuring alignment with long-term business goals.
• Shape strategic direction for accounts, including multi-year planning and innovation initiatives.
• Influence client decision-making through data-driven insights and industry expertise.
• Partner with internal leadership to align product development and service delivery with client needs.
• Lead contract negotiations and manage complex stakeholder dynamics.
• Develop and implement account management best practices.
• Oversee portfolio performance and ensure revenue targets are met.
• Collaborate with sales leadership on strategic initiatives.
• Handle escalated client issues and negotiate major contracts.
• Mentor junior account managers and share best practices.

Skills

Account management

Strategic leadership

Data analysis

Negotiation

Executive communication

Education

Bachelor's degree

Master's degree

Tools

AI tools

Job description

About Us

At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

This role manages top-tier accounts with significant strategic importance. This role influences client strategy, drives long-term value, and contributes to organizational growth through thought leadership and deep client engagement.

What You’ll Do:

• Own relationships with top-tier clients or partners.


• Lead relationships with enterprise-level clients, ensuring alignment with long-term business goals.


• Shape strategic direction for accounts, including multi-year planning and innovation initiatives.


• Influence client decision-making through data-driven insights and industry expertise.


• Partner with internal leadership to align product development and service delivery with client needs.


• Lead contract negotiations and manage complex stakeholder dynamics.


• Develop and implement account management best practices.


• Oversee portfolio performance and ensure revenue targets are met.


• Collaborate with sales leadership on strategic initiatives.


• Handle escalated client issues and negotiate major contracts.


• Mentor junior account managers and share best practices.

What You’ll Bring to Zelis:

• Typically has Bach. +8 yrs; Masters +6 yrs


• Attends company training and regional training in area of expertise.


• Presents own work to members of department and external consultants and external professional conferences,


• Collaborates externally.


• Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents.


• Exceptional communication, negotiation, and leadership skills.


• Ability to navigate complex organizational structures.


• Proven track record of managing high-impact accounts and influencing client strategy.


• Deep understanding of industry trends, competitive landscape, and client business models.


• Exceptional communication, leadership, and strategic planning skills.


• Ability to navigate ambiguity and drive results in complex environments.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

• We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India.


• We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team.


• In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [e-mail].

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.