Office Employee Class III - Ambulance Services

North Memorial Health; Fort Snelling Unorganized Territory (MN); Remoto; USD 34.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health & Welfare Packages

401k Retirement Match

Paid Time Off

Adoption Reimbursement

Child Care Discount

Education/Tuition Reimbursement

24/7 Fitness Center Access

Descrizione del lavoro

North Memorial Health is seeking a detail-oriented billing professional to manage insurance discovery and verification while handling payer communications. This role emphasizes accurate data entry, prompt claim submissions, and efficient balance collection within a remote work setup.

The position requires familiarity with billing software, payer rules, and strong customer service skills to support patients and providers across multiple clinics and hospital sites.

Competenze

• High school diploma or equivalent required.

Mansioni

• Coordinate production steps to submit accurate and timely bills to third party and private payers.
• Monitor and follow up on outstanding balances and collect accounts per policy.
• Post customer and third party payments to accounts receivable and review remittance.
• Advise and provide customer service to customers and groups in account resolution.

Conoscenze

Billing software

Payer requirements

Customer service

Communication skills

Formazione

High school diploma or equivalent

Descrizione del lavoro

Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health. Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (:5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About This Position

Coordinates the production steps necessary to submit accurate and timely bills to third party and private payers, monitors and follows up on all outstanding account balances, collects accounts in a timely manner while adhering to the NMHC Credit Policy, posts customer and third party payments to the accounts receivable, reviews remittance, advises and provides customer service to customers/customer groups in the resolution of customer accounts. Partners with the appropriate staff and departments to ensure optimal working relationships. Variation of duties may result based on the assigned area(s).

This position is focused on insurance discovery and insurance verification procedures via clearinghouse searches as well as other necessary websites to determine insurance eligibility and verifying customer demographic information.

Requirements

Education

High school graduate or equivalent (i.e., GED) required.

Experience

Experience based on area:

• Coding certificate preferred (NMTS) for Coding positions only.
• Two years credit and collections experience required in a health care environment.
• Minimum one year multiple payer medical billing experience required in a health care environment.
• Minimum one year cash application (posting) experience required (will accept two years billing experience)

Knowledge, Skills And Abilities

• Knowledgeable of and skill in using computer billing software.
• Knowledgeable of industry standards and payer requirements.

Licensure/Certification

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

Work Group: 113 Service Workers
Hours per two week pay period: 40
Shift: Days 4 & 8 hours
Weekend Requirement: None
Call Requirement: None
Remote or On-site: Remote
FLSA Status: Non-Exempt
Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
Salary Range: 113 Service Workers 22 ($24.82 - $30.21), based on experience
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position