Billing Specialist: Professional Billing

North Memorial Health; Minnesota; Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health benefits

401k / Pension

Paid time off

Adoption reimbursement

Child care discount

Tuition reimbursement

Fitness center access

Job summary

North Memorial Health in Minnesota is hiring a Billing Specialist to support operations for assigned clinics and specialty groups. You will use the clinic billing system to capture and follow up receivables promptly, aligning with payer contracts and established workflows.

You will collaborate with staff across departments, maintain performance by prioritizing tasks and solving billing issues, and support objectives of accuracy, timeliness, and patient service.

Qualifications

• Two years office or collections experience in health care, preferably in clinic or hospital billing, claims resolution, and customer service.
• Demonstrates problem-solving, critical thinking, interpersonal, organizational and communication skills at an advanced level.
• Knowledge of industry standards and payer requirements.
• Ability to plan, organize and prioritize work to achieve outcomes.
• Takes personal responsibility for remarkable performance and inspiring teamwork.

Responsibilities

• Maintains and supports the operations for assigned clinic and specialty groups.
• The Billing Specialist effectively utilizes the clinic billing system to capture and follow-up on receivables timely, according to payer specific contracts.
• Maintains partnerships with appropriate staff and departments to ensure optimal working relationships.
• Variation of duties may result based on the assigned duties.

Skills

Medical terminology

Microsoft Office

Problem-solving

Communication skills

Interpersonal skills

Organizational skills

Prioritization

Education

HS diploma

Associate’s degree preferred

Tools

Billing software

Job description

Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health. Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (:5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About This Position

Maintains and supports the operations for assigned clinic and specialty groups. The Billing Specialist effectively utilizes the clinic billing system to capture and follow-up on receivables timely, according to payer specific contracts. Maintains partnerships with appropriate staff and departments to ensure optimal working relationships. Variation of duties may result based on the assigned duties.

Requirements

Education

• High school diploma or equivalent (i.e. GED) required.
• Associates degree preferred.

Experience

• Two years office or collections experience in health care, preferable in clinic or hospital billing, claims resolution, and customer service.
• Knowledge of medical terminology required.
• Demonstrates problem-solving, critical thinking, interpersonal, organizational and communication skills at an advanced level.
• Computer skills to include Microsoft Office.
• Knowledge of industry standards and payer requirements.
• Knowledge of computer billing systems and other office computer systems.
• Ability to plan, organize and prioritize work to achieve outcomes.
• Takes personal responsibility for remarkable performance and inspiring teamwork.

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

Work Group: Non Contract
Hours per two week pay period: 80
Shift: Days 8 hours
Weekend Requirement: None
Call Requirement: None
Remote or On-site: Hybrid Remote
FLSA Status: Non-Exempt
Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
Salary Range: N10 ($19.07 - $27.44), based on experience
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position