Office/E-Commerce Assistant

Express Employment Professionals - Cincinnati East; Kennewick (WA); On-site; USD 28,000 - 39,000; Full time

Job summary

Express Employment Professionals – Kennewick is seeking an Office Assistant to support a multi-brand manufacturing operation. The role involves processing sales and e-commerce orders, supporting accounts payable, maintaining records, and assisting with product receiving, instructions, and listings.

The position includes customer support via phone and email, with a Monday–Friday schedule (7:30 AM–4:30 PM) in Tri-Cities, WA. Familiarity with Shopify, Canva, and shipping systems is a plus.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Problem-solving mindset with strong analytical ability.
• Experience with Microsoft Office Suite, Shopify or other e-commerce platforms, and shipping systems like FedEx/UPS.
• Familiarity with Canva or Adobe Creative Suite.
• Experience with social media platforms.

Responsibilities

• Process sales and e-commerce orders.
• Support accounts payable with accurate, timely processing.
• Maintain organized financial and business records.
• Assist with product receiving and returns.
• Help with product instructions, marketing materials, or online listings.
• Provide customer support via phone and email.

Skills

Organizational

Communication

Problem-solving

Analytical thinking

Attention to detail

Customer support

Microsoft Office

Shopify

E-commerce platforms

Social media

Tools

Shopify

FedEx/UPS shipping

Microsoft Office Suite

Canva

Adobe Creative Suite

Job description

Office/ E-commerce Support

Tri-Cities, WA

Monday - Friday 7:30 AM - 4:30 PM

$20+ per hour (DOE)

Express is actively recruiting a detail-oriented person who enjoys variety in their workday. We’re looking for a versatile Office Assistant to support a dynamic, multi-brand manufacturing operation for one of our clients.

What You’ll Do

In this role, you’ll be a key part of daily operations:

• Process sales and e-commerce orders
• Support accounts payable with accurate, timely processing
• Maintain organized financial and business records
• Assist with product receiving and returns
• Help with product instructions, marketing materials, or online listings
• Provide customer support via phone and email

Preferred

• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Problem-solving mindset with strong analytical ability
• Experience with:
  • Microsoft Office Suite
  • Shopify or other e-commerce platforms
  • Shipping systems like FedEx, UPS, etc.

• Familiarity with Canva or Adobe Creative Suite
• Experience with social media platforms

Experience

• Relevant experience is a plus

Physical Requirements

• Ability to sit for extended periods while working at a computer
• Lift up to 15 lbs. regularly and 30 lbs. occasionally

Express Employment Professionals – Kennewick
7014 W. Okanogan Pl, Kennewick, WA 99336
Email: [e-mail]

#2907OS