E‑commerce & Office Operations Specialist

Express Employment Professionals - Cincinnati East; Kennewick (WA); On-site; USD 28,000 - 39,000; Full time

Job summary

Express Employment Professionals – Kennewick is seeking an Office Assistant to support a multi-brand manufacturing operation. The role involves processing sales and e-commerce orders, supporting accounts payable, maintaining records, and assisting with product receiving, instructions, and listings.

The position includes customer support via phone and email, with a Monday–Friday schedule (7:30 AM–4:30 PM) in Tri-Cities, WA. Familiarity with Shopify, Canva, and shipping systems is a plus.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Problem-solving mindset with strong analytical ability.
• Experience with Microsoft Office Suite, Shopify or other e-commerce platforms, and shipping systems like FedEx/UPS.
• Familiarity with Canva or Adobe Creative Suite.
• Experience with social media platforms.

Responsibilities

• Process sales and e-commerce orders.
• Support accounts payable with accurate, timely processing.
• Maintain organized financial and business records.
• Assist with product receiving and returns.
• Help with product instructions, marketing materials, or online listings.
• Provide customer support via phone and email.

Skills

Organizational

Communication

Problem-solving

Analytical thinking

Attention to detail

Customer support

Microsoft Office

Shopify

E-commerce platforms

Social media

Tools

Shopify

FedEx/UPS shipping

Microsoft Office Suite

Canva

Adobe Creative Suite

Job description

Express Employment Professionals – Kennewick is seeking an Office Assistant to support a multi-brand manufacturing operation. The role involves processing sales and e-commerce orders, supporting accounts payable, maintaining records, and assisting with product receiving, instructions, and listings.

The position includes customer support via phone and email, with a Monday–Friday schedule (7:30 AM–4:30 PM) in Tri-Cities, WA. Familiarity with Shopify, Canva, and shipping systems is a plus.