Office & Data Specialist — Customer Care & Ops

Johnson Brothers; Omaha (NE); On-site; USD 38,000 - 46,000; Full time

Job summary

Johnson Brothers, a leading family-owned distributor of wine, spirits and beer, seeks an Office Clerk in Omaha, NE. The role supports customer service, order processing, invoicing, and data integrity across systems.

Monday–Friday, with standard full-time hours, requires 2+ years of relevant experience or a 2-year college degree. Responsibilities include collaboration with Sales, Warehouse, Purchasing and Customer Service to resolve issues, process credits and overrides, and generate invoices.

Qualifications

• Excellent communication skills with customers and internal teams.
• Ability to work independently with reliability and attention to detail.
• Proven problem-solving and process-improvement capabilities.

Responsibilities

• Provide excellent service and support to customers and internal teams.
• Process and enter customer order overrides accurately and efficiently.
• Support customer service operations by processing credits and EDI orders.
• Create and maintain new product item records with accurate data.
• Manage invoice scanning and maintain electronic records for retrieval and audits.
• Break down invoice batches for processing.

Skills

Communication

Customer service

Detail-oriented

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Johnson Brothers, a leading family-owned distributor of wine, spirits and beer, seeks an Office Clerk in Omaha, NE. The role supports customer service, order processing, invoicing, and data integrity across systems.

Monday–Friday, with standard full-time hours, requires 2+ years of relevant experience or a 2-year college degree. Responsibilities include collaboration with Sales, Warehouse, Purchasing and Customer Service to resolve issues, process credits and overrides, and generate invoices.