Customer Orders & Data Entry Clerk

Johnson Brothers Liquor Company; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Johnson Brothers Liquor Company in Omaha, NE seeks an Office Clerk to handle customer orders, enter overrides, and resolve complex service issues with the sales team. You will process credits and EDI orders, maintain product data, and manage invoices for audit-ready records.

Ideal candidates have 2+ years of experience, strong communication, and a detail-oriented approach. The role runs Monday–Friday, 8:00–5:00, with a focus on accuracy and efficient office support.

Qualifications

• 2+ years of relevant experience and/or a 2-year college degree.
• Excellent communication skills internally and externally at all levels.
• Attention to detail and accuracy are critical.
• Proven ability to work independently and reliably.
• General knowledge of Microsoft Suite (Word, Excel, Outlook).

Responsibilities

• Provide excellent service and support to customers and internal teams.
• Process and enter customer order overrides accurately and efficiently.
• Support customer service operations by processing credits and EDI orders.
• Create and maintain new product item records with accurate data.
• Manage invoice scanning and maintain electronic records for retrieval and audits.
• Break down and organize invoice batches for processing.
• Investigate and resolve third-party ordering and system issues.
• Cancel outdated or unfulfilled will-call orders to maintain records.
• Assist with data integrity across multiple business systems.
• Generate and send invoices and follow up on overdue payments.

Skills

Customer service

Microsoft Office

Attention to detail

Problem solving

Communication

Independent work

Education

High school diploma or equivalent

Associate degree (2-year college)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Johnson Brothers Liquor Company in Omaha, NE seeks an Office Clerk to handle customer orders, enter overrides, and resolve complex service issues with the sales team. You will process credits and EDI orders, maintain product data, and manage invoices for audit-ready records.

Ideal candidates have 2+ years of experience, strong communication, and a detail-oriented approach. The role runs Monday–Friday, 8:00–5:00, with a focus on accuracy and efficient office support.