Office & Counter Sales Associate – Lumber & Building Materials

Rp Lumber; Washington (IN); On-site; USD 42,981,000 - 57,308,000; Full time

Benefits offered by this job

Medical, dental, vision, term life, &

Short-term disability insurance

Employer-paid basic life insurance

Profit sharing / 401(k)

Paid time off and paid holidays

Employee merchandise discount

Job summary

R.P. Lumber is hiring a full-time Office Assistant / Sales Associate for our Washington, IN location. This role combines office and sales-counter work: cash handling, basic bookkeeping, accurate data entry, and helping contractors and homeowners with lumber and building-material orders.

You will report to the General Manager and balance the cash register, enter tickets in the POS system, answer phones, and help customers at the counter.

Qualifications

• High school diploma or GED.
• Solid basic math and bookkeeping fundamentals such as accounts payable, accounts receivable, and payroll.
• Ability to provide professional customer service and work as part of a team.
• Strong attention to detail and the ability to handle more than one task at a time.
• Valid driver’s license and an acceptable driving record.
• Ability to work a flexible schedule, including weekends and holidays as business needs require.

Responsibilities

• Verify, reconcile, and post payments received by cash, check, and credit card.
• Enter information into company forms, spreadsheets, POS, and accounting systems using prescribed procedures.
• Balance the cash register according to company policy.
• Handle data entry, phones, reports, and recordkeeping.
• Research credits, returns, and late payments as assigned.
• Help the credit department with customer credit information and past-due accounts when asked.
• Help customers and contractors in person, by phone, and by email.
• Answer questions about product selection, pricing, quotes, orders, deliveries, and installations.
• Follow up on customer requests as needed.
• Enter orders, pricing, and related data in the POS system so invoices, work orders, and tickets are accurate.
• Help with special-order products using supplier catalogs (pricing, colors, sizes, availability).
• Stock, face, straighten, price, and clean assigned merchandising areas.
• Complete other store and showroom duties assigned by the General Manager.

Skills

Customer service

Attention to detail

Team player

Flexible schedule

Cash handling

Basic math

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

POS software

Job description

R.P. Lumber is hiring a full-time Office Assistant / Sales Associate for our Washington, IN location. This role combines office and sales-counter work: cash handling, basic bookkeeping, accurate data entry, and helping contractors and homeowners with lumber and building-material orders.

You will report to the General Manager and balance the cash register, enter tickets in the POS system, answer phones, and help customers at the counter.