Office Coordinator: Streamline Admin, Elevate Client Care

Service Corporation International; Richmond (VA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account with Company Co

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D Insurance

Dependent Life Insurance

SCI 401(k) with company match

Employee Assistance Program

Job summary

Cremation Society of Virginia, part of Service Corporation International, is seeking an Office Coordinator to support multiple teams with administrative tasks. The role focuses on client inquiries, contract processing, and office operations in a fast-paced environment.

Responsibilities include greeting visitors, handling calls, processing financial documents, and maintaining records using CRM and SOX tools. A high school diploma and 3–5 years of experience are required.

Qualifications

• Proficient in Microsoft Office Suite; strong time management and organizational skills.
• Ability to work independently and as part of a team.
• Notary license preferred but not required.
• High school diploma or equivalent; 3–5 years of administrative or related experience.
• Excellent written and verbal communication.

Responsibilities

• Support the sales team by processing and validating contractual agreements to ensure accuracy.
• Provide exceptional customer service support by handling inquiries, questions, and updates.
• Greet and assist visitors as they arrive at the office.
• Answer and direct phone calls and take/deliver messages accurately.
• Produce and maintain same day checks, trust claims, and reconcile bank records.
• Operate office equipment (photocopiers, printers, fax machines).
• Input statistical information into a CRM system and other databases.
• Use SOX compliance software to reconcile daily, weekly, and monthly reports.

Skills

Time management

Organizational skills

Communication

Teamwork

Notary license (preferred)

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Cremation Society of Virginia, part of Service Corporation International, is seeking an Office Coordinator to support multiple teams with administrative tasks. The role focuses on client inquiries, contract processing, and office operations in a fast-paced environment.

Responsibilities include greeting visitors, handling calls, processing financial documents, and maintaining records using CRM and SOX tools. A high school diploma and 3–5 years of experience are required.