Office Coordinator

Service Corporation International; Richmond (VA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account with Company Co

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D Insurance

Dependent Life Insurance

SCI 401(k) with company match

Employee Assistance Program

Job summary

Cremation Society of Virginia, part of Service Corporation International, is seeking an Office Coordinator to support multiple teams with administrative tasks. The role focuses on client inquiries, contract processing, and office operations in a fast-paced environment.

Responsibilities include greeting visitors, handling calls, processing financial documents, and maintaining records using CRM and SOX tools. A high school diploma and 3–5 years of experience are required.

Qualifications

• Proficient in Microsoft Office Suite; strong time management and organizational skills.
• Ability to work independently and as part of a team.
• Notary license preferred but not required.
• High school diploma or equivalent; 3–5 years of administrative or related experience.
• Excellent written and verbal communication.

Responsibilities

• Support the sales team by processing and validating contractual agreements to ensure accuracy.
• Provide exceptional customer service support by handling inquiries, questions, and updates.
• Greet and assist visitors as they arrive at the office.
• Answer and direct phone calls and take/deliver messages accurately.
• Produce and maintain same day checks, trust claims, and reconcile bank records.
• Operate office equipment (photocopiers, printers, fax machines).
• Input statistical information into a CRM system and other databases.
• Use SOX compliance software to reconcile daily, weekly, and monthly reports.

Skills

Time management

Organizational skills

Communication

Teamwork

Notary license (preferred)

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Our associates celebrate lives. We celebrate our associates. Work/ Life balance is as important to us as it is to you! We believe it is possible for our team members to be productive and enjoy a life outside of work! Cremation Society of Virginia is the largest provider of affordable cremation services in the nation. Over the past 40 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity and respect. We provide our team members a Work/Life Balance unique for our industry. We are currently looking for an Office Coordinator responsible for supporting multiple teams with various administrative tasks. The person in this role will be a fundamental part of ensuring that our office operations run smoothly and successfully every day.

Why work for Cremation Society of Virginia?

We are the largest provider of cremation and pre-arrangement services in the industry. In addition to Work/Life Balance, some rewarding benefits we provide include: A generous compensation package Competitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.) 401(k) with company match Paid Time Off (Vacation, Sick, Holiday and Personal time) Job-related training, tuition reimbursement, and career path development Company discounts, and more

Who should apply?

If you are committed to teamwork, respect, trust, communication and accountability we would love to have you join our growing team today!

Some essential duties, responsibilities and requirements for the Office Coordinator role include

• Support the sales team by processing and validating contractual agreements to ensure accuracy
• Provide exceptional customer service support by handling customer inquiries, questions, and updates
• Greet and assist visitors as they arrive at the office
• Answer and direct phone calls to the appropriate party along with taking and delivering messages accurately
• Produce and maintain same day checks, trust claims, and the reconciliation of bank records
• Operate office equipment such as photocopiers, printers, fax machines, etc.
• Input statistical information into a CRM system and other databases
• Use of SOX compliance software to reconcile daily, weekly, and monthly reports

Requirements: Proficient in Microsoft Office Suite (Word, Excel, Outlook) Time management and organizational skills Must have the ability to work independently or with a team Convey information clearly and concisely in written and spoken communication Capable of setting and meeting priorities and deadlines. General clerical tasks, accounts payable, data entry, etc. Ability to maintain composure in a fast-paced office setting Notary license preferred but not required High school diploma or Equivalent 3- 5 years of administrative or related experience

Compensation: Salary: $22/hr.

Benefits:

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 23294 Category (Portal Searching): Administration and Clerical Job Location: US-VA - Richmond

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. “SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.