Office Coordinator, Resident Services

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Medical plans through FEHB Program

Employer-paid Dental and Vision

Employer-paid Group Life Insurance, AD

Short-Term Disability and Long-Term DI

Paid Time Off and Holidays

State of Alaska PERS/SBS Retirement

Job summary

Cook Inlet Housing Authority is seeking an organized Office Coordinator to support the Resident Services team, residents, volunteers, and community programs. The role offers competitive pay and benefits and requires strong administrative skills and confidentiality.

Work in a collaborative Alaska environment with a focus on housing opportunities and community impact. The position emphasizes data accuracy, reporting, and coordination of events and communications.

Qualifications

• Associate's degree in Business or related field required.
• Minimum 3 years of experience in an office or administrative role.
• Typing speed of at least 50 words per minute.
• Valid Alaska Driver's License.

Responsibilities

• Serve as the first point of contact for Resident Services clients, residents, and partners.
• Answer questions, provide information, and connect people with resources and staff.
• Create and distribute newsletters, forms, and department communications.
• Process invoices, receipts, and requisitions with organized records.
• Manage department mail, scan and file documents, maintain filing systems.
• Track inventory, supplies, event materials, and equipment for the dept.

Skills

Microsoft Office

Customer service

Time management

Data entry

Education

Associate's degree in Business or related field

Tools

Microsoft Excel

Office 365

Job description

Are you an organized, detail-oriented professional who enjoys keeping things running smoothly behind the scenes while supporting people in meaningful ways? Join Cook Inlet Housing Authority as an Office Coordinator and play a key role in supporting our Resident Services team, residents, volunteers, and community programs.

Why Join Us?

Join a mission-driven organization where your work directly supports residents and community programs.

Be part of a collaborative team dedicated to creating housing opportunities and strengthening communities.

Use your organizational and administrative skills to help ensure Resident Services programs operate efficiently and effectively.

• Competitive salary and benefits package;
• Compensation: $21.63 -$25.24per hour (DOE)
• Medical plans offered through the Federal Employee Health Benefits (FEHB) Program
• Employer-paid Dental and Vision coverage
• Employer-paid Group Life Insurance, AD&D, Short-Term Disability, and Long-Term Disability
• Generous Paid Time Off (PTO) Accrual & Paid Holidays
• State of Alaska PERS/SBS Retirement
• Plus many other supplemental insurance offerings

What You’ll Be Doing

• Serve as the first point of contact for Resident Services clients, residents, and community partners.
• Answer questions, provide information, and connect individuals with appropriate resources and staff.
• Assist with the creation and distribution of newsletters, forms, correspondence, and other department communications.
• Process invoices, credit card receipts, and requisitions while maintaining organized department records.
• Manage department mail, scan and route documents, and maintain filing systems.
• Track department inventory, office supplies, event materials, and equipment.
• Support Resident Services events by coordinating supplies, meeting logistics, attendance tracking, room reservations, and setup needs.
• Assist with collecting and tracking program participation, referrals, outcomes, and grant-related data.
• Coordinate Resident Services vehicle scheduling and maintenance needs.
• Make travel arrangements and assist with scheduling meetings and recurring department activities.
• Help develop and maintain efficient office systems and administrative processes.

What We’re Looking For

• We're looking for someone who is highly organized and enjoys helping others. The ideal candidate thrives in a fast-paced environment, can manage multiple priorities at once, and takes pride in keeping operations running smoothly.
• Strong customer service skills and the ability to communicate effectively with residents, staff, vendors, and community partners.
• Excellent organizational and time-management abilities.
• Ability to manage competing priorities and meet deadlines with minimal supervision.
• Strong attention to detail and accuracy in data entry, recordkeeping, and document preparation.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Experience creating reports, tracking data, and maintaining spreadsheets and databases.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to work independently while contributing positively to a team environment.
• Comfortable interacting with individuals from diverse cultural and economic backgrounds.
• Working knowledge of standard office equipment and administrative procedures

The Basics

• Associate's degree in Business or a related field; experience may be substituted on a year-for-year basis.
• Three (3) years of experience in an office or administrative support environment.
• Typing speed of at least 50 words per minute.
• Valid Alaska Driver's License.

Who We Are

We’re Cook Inlet Housing Authority – we develop, own, and operate a portfolio of affordable rental housing in the Cook Inlet region of southcentral Alaska. We are leaders in community development and advocacy work around affordable housing. We are the Tribally Designated Housing Entity for Cook Inlet Region Inc. We believe in partnership and collaboration. Our mission is to create housing opportunities that empower our people and build our community. Our work vibe is collaborative. If making a difference in the community matters to you, we may be a great fit!

Cook Inlet Housing Authority provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Employment preference is given to eligible and qualified Alaska Native or American Indian candidates to the extent required or permitted by applicable law.