Office Coordinator - Monadnock Pediatrics - Full Time

Monadnock Community Hospital; Peterborough (NH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Vision coverage

Life and long‑term disabilityInsurance

Retirement savings plan with employer

Generous paid vacations and holidays

Professional development and training

Free gym membership

Positive work environment with growth

Job summary

Monadnock Community Hospital’s Pediatrics practice seeks an organized Office Coordinator to supervise daily operations, manage scheduling, and oversee billing workflows. You will implement priorities, guide staff, and maintain compliant, patient-focused service in a busy clinical setting.

The role requires strong communication, excellent organizational skills, and at least two years of relevant experience; supervisory exposure is preferred.

Qualifications

• Must have ability to communicate with patients and co-workers.
• Must be tactful and diplomatic.
• Must have excellent organizational skills.
• Must understand all scheduling protocols.
• Must be able to work with automated billing and scheduling software.
• Must exhibit a positive attitude, and be willing to work as part of a team.
• Must be respectful of others, and have a pleasant personality.
• Must be able to effectively communicate with distressed patients calmly.
• Two years of relevant experience; supervisory experience preferred.

Responsibilities

• Supervise daily operations, assign tasks, ensure priorities are met.
• Monitor resources to achieve department goals.
• Provide detailed instructions for effective task execution.
• Maintain open and honest communication within the team.
• Recruit and retain qualified staff aligning with values.
• Optimize performance via staff deployment and feedback.
• Develop staff along career paths aligned with needs.
• Review monthly financial data and report variances.
• Ensure resources align with budget.
• Use patient info to strengthen relationships and identify improvements.
• Collect and analyze patient feedback for process changes.
• Maintain a patient-focused culture within the unit.
• Monitor processes for compliance with metrics and policies.
• Enforce policies to maintain high operational standards.
• Collaborate with other hospital departments internally.
• Coordinate with external orgs for repairs/improvements.
• Monitor activities and adjust to milestones.
• Ensure equipment and facilities are in good condition.
• Comply with policies, support QM, ensure compliance.
• Manage daily patient flow and provider schedules; oversee reminders.
• Update Office Manager/Practice Director on plant issues with Hospital Departments.

Skills

Communication

Organization

Scheduling

Billing software

Supervisory experience

Education

High School or better

Tools

Billing software

Job description

Office Coordinator - Monadnock Pediatrics - Full Time

Job Category: Office Assistant

Requisition Number: OFFIC003721

Location

Monadnock Reg Pediatrics
Peterborough, NH 03458, USA

Description

We are seeking a highly organized and motivated individual to fill the role of Office Coordinator at Monadnock Community Hospital’s Pediatrics practice. This position involves day‑to‑day supervision, providing detailed instructions, and establishing short‑term priorities to ensure the efficient functioning of the assigned area.

Key Responsibilities

• Supervise daily operations, making specific assignments and ensuring short‑term priorities are met.
• Monitor human, financial, and technical resources to achieve departmental goals.
• Provide detailed instructions for effective task execution.
• Safeguard open and honest communication within the team.
• Recruit, recognize, and retain qualified staff members aligning with organizational values.
• Optimize performance through effective staff deployment, delegation, and feedback.
• Develop staff along preferred career paths, fostering growth and alignment with department needs.
• Review monthly financial data and report variances to Manager/Director.
• Ensure resource allocation is in line with the established budget.
• Use patient/customer information to strengthen relationships and identify improvement opportunities.
• Collect and analyze patient/customer feedback for process enhancement.
• Maintain a patient/customer‑focused culture within the unit/department.
• Monitor departmental processes to ensure compliance with established metrics, rules, or policies.
• Enforce organizational policies and procedures to maintain a high standard of operation.
• Internal collaboration with various hospital departments.
• Coordinate with external organizations as needed for repairs and improvements.
• Monitor activities and recommend adjustments to meet identified milestones.
• Ensure all technical equipment, computer systems, and facilities are in good condition.
• Comply with hospital policies, support quality improvement, and ensure compliance.
• Manage daily patient flow, optimize provider schedules, and oversee reminder calls.
• Communicate with the Office Manager/Practice Director regarding physical plant issues, coordinating with Hospital Departments for resolution.

Benefits

• Health insurance
• Vision coverage
• Life and long‑term disability insurance
• Retirement savings plan with employer matching contributions
• Generous paid vacations and holidays
• Opportunities for professional development and training
• Free membership to local gym
• Positive work environment with a supportive team and opportunities for growth

Education

High School or better.

Experience

• Must have ability to effectively and courteously communicate with patients and co‑workers.
• Must have ability to be tactful and diplomatic.
• Must have excellent organizational skills.
• Must understand all scheduling protocols.
• Must be able to work with automated billing and scheduling software.
• Must exhibit a positive attitude, and be willing to work as part of a team.
• Must be respectful of others, and have a pleasant personality.
• Must be able to effectively communicate with distressed patients, handle stressful situations in a calm manner, and genuinely enjoy working in a medical office setting.
• Two years of relevant experience in a similar setting; preference given to those with previous supervisory experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.