Office Coordinator External Affairs

Akron Children's Hospital; Akron (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Akron Children’s Hospital is seeking an Office Coordinator to provide comprehensive administrative and secretarial support for two Department Directors/Managers and multiple departments. The role is onsite, full-time, with a standard workweek and 8:00am–4:30pm hours.

Key duties include maintaining a safe, orderly office environment, managing supplies and equipment, and coordinating with hospital departments and external agencies to ensure efficient operations.

Qualifications

• Requires high school diploma or equivalent; associate degree preferred.
• Experience with maintaining confidential information is required.
• Experience working with all levels within an organization is required.

Responsibilities

• Provides administrative and secretarial support to two Department Directors/Managers and multiple departments.
• Maintains a safe and orderly office environment and ensures equipment and facility run smoothly.
• Manages purchasing, materials flow, and clerical tasks to support efficient operations.
• Communicates with other offices, hospital departments, and outside agencies.
• Resolves appointment, scheduling, and billing problems for patients and families.
• Develops office systems and procedures with Department Directors for efficiency.
• Assists with timekeeping and staff onboarding, orientation, and evaluations where needed.
• Supports special projects and other duties as required.

Skills

Confidentiality

Interdepartmental communication

Time management

Education

High school diploma or equivalent

Associate degree preferred

Tools

MS Office (Outlook, Excel, Word)

Job description

Full Time (40 hours per week)

M-F 8:00am to 4:30pm

Onsite for External Affairs and Chaplaincy

Summary

The Office Coordinator meets comprehensive administrative and secretarial support for two Department Directors/Managers and multiple departments, ensuring efficient operations.

Responsibilities

• Meets administrative and secretarial requirements of the Department Directors/Managers.
• Responsible for maintaining a safe and orderly office environment.
• Monitors safe and reliable functioning of office equipment and facility.
• Facilitates purchasing process for department resources, manages the flow of materials, supplies, and equipment necessary for efficient operations.
• Communicates with other offices, hospital departments, and outside agencies.
• Research appointment, scheduling, billing and customer service problems for patients/families.
• Works with the Department Directors to develop systems/procedures to help the office run more efficiently.
• Assists with timekeeping and may assist with tracking staff requirements such as annual education, performance evaluations, onboarding, and orientation checklists.
• Supports special projects and areas within the departments.
• Other duties as required.

Other information

Technical Expertise

• Experience in supporting multiple departments is required.
• Experience with maintaining confidential information is required.
• Experience working with all levels within an organization is required.
• Experience in healthcare is preferred.
• Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.

Education and Experience

• Education: High school diploma or equivalent is required; Associate degree is preferred.
• Certification: None.
• Years of relevant experience: 3 to 5 years is preferred.
• Years of experience supervising: None.

Full Time

FTE: 1.000000

Status: Onsite