Office Coordinator

Medline Industries, Inc. in; Uxbridge (MA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Life and disability

401(k) contributions

Paid time off

Job summary

Medline Industries, LP is seeking an Office Coordinator to welcome guests and serve as the primary point of contact in the facility. Under general supervision, you will answer calls, receive mail and packages, and support the management team and hourly staff.

You will greet visitors, log visits, direct them to meeting rooms, process badges, maintain office cleanliness, handle deliveries, assist with travel inquiries, expense reports, and share timely updates with the Operations team while

Qualifications

• Experience providing customer service to internal and external customers, including meeting quality standards for services
• Ability to answer phone calls and greet visitors professionally
• Ability to process and track deliveries and expenses

Responsibilities

• Greet visitors and log visits, alerting the appropriate party of arrival
• Direct visitors to meeting rooms and escort as needed
• Issue badges and complete visitor logs
• Maintain office and breakroom cleanliness and order supplies
• Assist team with travel inquiries, employee purchases and shipments
• Process expense reports for management and hourly staff
• Manage record retention for non-sensitive documents
• Maintain communications boards and Operations News Network content
• Answer incoming calls professionally and route to the correct department
• Receive and direct deliveries, including food, printing, and flowers
• Notify employees upon delivery and support facility safety
• Provide timely support to visitors and employees

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Job Summary

Under general supervision, the Office Coordinator is responsible for ensuring an outstanding guest experience by serving as the primary point of contact for welcoming guests to the facility. Additionally, the Office Coordinator will be responsible for answering phone calls, receiving mail and packages, and performing other support tasks for the management team and hourly team members.

Job Description

Major Responsibilities

• Serve as the initial contact for greeting visitors, logging guest visits, and alerting the appropriate party of the visitor’s arrival.
• Help direct and/or escort visitors to appropriate Medline meeting room/destination.
• Complete security procedures (e.g., issues badges to new team members, ensures proper completion of visitors' log).
• Assist in maintaining office and breakroom cleanliness and ordering office and breakroom supplies when needed.
• Assist team members with travel-related inquiries, employee purchases, employee shipments, and distributing of apparel.
• Process expense reports for management team and hourly team members.
• Follow record retention guidelines to scan and retain non-sensitive team member documents.
• Maintain communication boards, location contact list, and Operations News Network Content with information and content supplied by the management team.
• Answer incoming calls in a professional and courteous manner.
• Direct callers to appropriate parties or departments for all Medline locations.
• Receive and direct all deliveries, including, food, printing, and flowers.
• Contact applicable employee upon delivery.
• Assist in maintaining facility safety by alerting security of any suspicious activity.
• Provide professional, accurate, and timely support to visitors and employees.

Minimum Job Requirements

• Education: High school diploma or equivalent
• Certification / Licensure: None
• Work Experience: Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
• Knowledge / Skills / Abilities: None

Preferred Job Requirements

• Education: None
• Certification / Licensure: None
• Work Experience: None
• Knowledge / Skills / Abilities: None

Salary and Benefits

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $20.25 - $29.25 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time.

If you’re a self-starter, eager to grow your career within a high-performing environment, this is the place for you.

Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. To learn more about how Medline makes healthcare run better, visit www.medline.com.