Office Coordinator

Medline; Uxbridge (MA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline is seeking an Office Coordinator to be the primary contact for welcoming guests, answering phones, receiving mail and packages, and providing general support to the management team and hourly staff.

You will log visitor visits, issue badges, coordinate with teams, maintain cleanliness and supplies, assist with travel inquiries, expense processing, and help ensure facility safety and smooth daily operations.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Greet visitors and log arrivals, directing them to meetings or destinations.
• Answer incoming calls professionally and route to appropriate parties.

Skills

Customer service

Education

High school diploma

Job description

Job Summary

Under general supervision, the Office Coordinator is responsible for ensuring an outstanding guest experience by serving as the primary point of contact for welcoming guests to the facility. Additionally, the Office Coordinator will be responsible for answering phone calls, receiving mail and packages, and performing other support tasks for the management team and hourly team members.

Job Description

MAJOR RESPONSIBILITIES:

• Serve as the initial contact for greeting visitors, logging guest visits, and alerting the appropriate party of the visitor’s arrival. Help direct and/or escort visitors to appropriate Medline meeting room/destination.
• Complete security procedures (e.g., issues badges to new team members, ensures proper completion of visitors' log).
• Assist in maintaining office and breakroom cleanliness and ordering office and breakroom supplies when needed.
• Assist team members with travel-related inquiries, employee purchases, employee shipments, and distributing of apparel.
• Process expense reports for management team and hourly team members.
• Follow record retention guidelines to scan and retain non-sensitive team member documents.
• Maintain communication boards, location contact list, and Operations News Network Content with information and content supplied by the management team.
• Answer incoming calls in a professional and courteous manner. Direct callers to appropriate parties or departments for all Medline locations.
• Receive and direct all deliveries, including, food, printing, and flowers. Contact applicable employee upon delivery.
• Assist in maintaining facility safety by alerting security of any suspicious activity.
• Provide professional, accurate, and timely support to visitors and employees.

MINIMUM JOB REQUIREMENTS

Education

• High school diploma or equivalent

Certification / Licensure

• None

Work Experience

• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction

Knowledge / Skills / Abilities

• None

PREFERRED JOB REQUIREMENTS

Education

• None

Certification / Licensure

• None

Work Experience

• None

Knowledge / Skills / Abilities

• None

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$20.25 - $29.25 Hourly

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.