Office Coordinator

Methodist Healthcare System; Texas; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Umfassende medizinische Versorgung

401(k) Plan mit Unternehmensbeitrag

Mitarbeiteraktienkaufplan

Bildungshilfe

Kostenlose Beratungsdienste

Job summary

An established industry player is seeking a dedicated Office Coordinator to enhance patient interactions and streamline front office operations. This dynamic role involves coordinating patient flow, managing scheduling, and ensuring a welcoming environment for visitors. The ideal candidate will demonstrate exceptional communication and organizational skills, along with a solid understanding of medical terminology. Join a caring team committed to providing excellent healthcare services and enjoy a comprehensive benefits package that supports your health, career, and personal growth. If you are passionate about making a difference in patient care, this opportunity is perfect for you.

Qualifications

• Abitur oder GED; Kenntnisse in moderner Kommunikation und Büroausstattung erforderlich.
• Funktionales Wissen über medizinische Terminologie ist notwendig.

Responsibilities

• Koordination der täglichen Abläufe im Front Office und genaue Terminplanung.
• Beantwortung von Anrufen und professionelle Kommunikation mit Besuchern.

Skills

Kommunikationsfähigkeiten

Teamarbeit

Zeitmanagement

Kundenservice

Medizinische Terminologie

Education

High School Diploma oder GED

Tools

IDX System

Moderne Kommunikationssysteme

Büroausstattung

Job description

Description

Introduction

Do you have the career opportunities as an Office Coordinator you want with your current employer? We have an exciting opportunity for you to join Methodist Hospital Northeast, which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Methodist Hospital Northeast offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as an Office Coordinator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Responsible for efficiently coordinating the daily operations of the front office and ensuring accurate scheduling for the department and facility.

Essential Job Functions:

1. Maintain personnel diaries and evaluate work performance of staff in a timely manner utilizing positive coaching and team building skills.
2. Coordinate patient flow throughout the facility and maintain awareness of schedule to minimize delays. Maintain communication with scheduling staff throughout the day regarding schedule changes and time status.
3. Remain visible and accessible to incoming visitors at all times and recommend and obtain additional temporary coverage as necessary.
4. Explain paperwork, answer questions, and obtain all appropriate information and signatures. Make copies of all insurance cards and collect co-pays/cost-shares as appropriate.
5. Notify patients of delays in the schedule and approximate wait time. Follow up on all patients who do not show up for their exam.
6. Answer and route phone calls appropriately and in a professional manner.
7. Enter data into the IDX system and accurately indicate add-ons, work-ins, and in-patients in IDX. Document appropriate information on the report-tracking sheet accurately and completely.
8. Annotate all scheduling changes appropriately in the patient’s history notes.
9. Be responsible for enforcing all front Office Policies and Procedures.

Additional Job Functions:

1. Immediately report any equipment malfunctions to supervisor.
2. Orient new personnel and assist in their transition to the work environment as assigned.
3. Provide backup assistance to other associates in the department upon completion of duties or as assigned by supervisor.
4. Support the mission and vision of Methodist Healthcare System and demonstrate excellent customer service at all times.
5. Understand and commit to helping Methodist Healthcare System and its associated facilities achieve its goals.
6. Learn and comply with System and facility safety policies and rules; use appropriate safety equipment and procedures at all times; immediately report all unsafe conditions to supervisors; be familiar with all safety features of equipment, tools or materials encompassed by job duties; and check with supervisors (prior to job performance) if there is a question about the safe and appropriate process and/or procedure to be used for any job function.
7. Adhere to the MHS Code of Conduct and demonstrate ethical behavior as expected by our patients, colleagues, and the community. Understand the personal obligation to report any activity that appears to violate applicable laws, rules, and regulations or the Code of Conduct itself.
8. Complete other duties as assigned.

Minimum Education and Experience:

High School graduate (or GED); proficiency in operating modern communications systems/equipment and office equipment. Must possess a functional knowledge of medical terminology.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Office Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.